Travel briefing – your guidelines for a pleasant journey
We attach great importance to making you feel comfortable and well-prepared on your journey and flight with Lufthansa. That’s why we have put together the most important information and tips for you here.

Travel planning and booking
Entry requirements
Enquire in good time about the entry requirements for your destination. The authorities of some destination countries may require passengers to register online before arrival.
Current flight information
Disruptions to flight operations can occur, especially during the holiday season when there is a high volume of passengers.
You can always find the latest notifications and general flight information on our special page.
Save contact details
Save your contact details under "My bookings" or in the app so that we can contact you during your trip if necessary.
Travelling with children
For a successful start to your family holiday, you can make a lot of preparations before your trip begins.
Rebooking
We are currently offering extended rebooking options on many fares to give you more flexibility in your travel plans.
Travel insurance
Protect your trip with insurance cover from our partners. This is even possible after you have booked your flight.

Preparation
Digital services for travel preparation
Use our digital services for optimal travel preparation.
Digital document check
You can have your Covid-19-related documents checked from 72 to 8 hours before departure. This way you will know at an early stage whether your documents are complete and correct.
Mobile check-in
We recommend that you use digital check-in via our website or the Lufthansa app.
Baggage drop-off
Please allow enough time to drop off your baggage.
In addition, we recommend that you provide the baggage you are checking in with an address tag (name, mobile phone number and email address) that is attached to the suitcase and is clearly visible.
Late-night check-in
Take advantage of the opportunity to drop off your baggage at some airports the night before your flight to save valuable time on the day of departure.
Please also allow enough time to drop off your baggage the night before.
Your current flight status
If there are disruptions to air traffic, your flight is delayed or even has to be cancelled, you will receive all current information about your flight here by entering your flight number.
A healthy journey
Only set off on your trip if you feel well. If you or a passenger travelling with you feels unwell, please rebook your flight in accordance with your fare conditions in good time before departure.

At the airport
Plan your time
As a general rule, allow more time at the airport, especially if you wish to check in baggage.
Baggage drop-off
Please keep your carry-on baggage to the essentials to avoid long waiting times at security.
At many airports you can drop off your baggage at our self-service bag drop kiosks, where you will also receive all baggage receipts.
Lounges
You will find up-to-date information about our lounge services and the respective locations in our lounge directory.
Face masks
You are still obliged to wear a face mask at some airports. Please ensure that you check the regulations at your journey’s airports.
Covid-19 tests at airports
Many airports are providing Covid-19 tests. You can find information about the test centres at your departure airport after entering your departure and destination airports here.

On board
Group boarding
"Group boarding" allows you to board your aircraft more quickly and keep the necessary distance on board. Please only board when your boarding group is called. Information about your boarding group can be found on your boarding pass.
Face masks
You are obliged to wear a medical face mask on board as well as on entering and leaving the aircraft. Please note that visors or masks with valves (or made of fabric) are not permitted on board.
This might also be of interest to you

Travelling and Covid-19
At Lufthansa, your safety is our top priority. That is why you will find the most important information about planning your journey here.

Keeping travel plans flexible
We offer you the greatest possible flexibility so that you can make your travel plans without constraint.

More comfort on board
Enjoy more comfort on board, and simply add the adjacent seat to your booking.