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  • By email  , Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
    Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
  • By phone  , Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
    Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.

You can cancel your reservation without penalty up to 24 hours after the reservation is made, if the reservation was made seven days or more prior to the flight’s departure. This is only applicable if you cancel all flights for all passengers on your reservation. Partial cancelations are not eligible for this policy. For more details, see Section 4 of our ​Customer Service Plan.