CCPA Statement and Do Not Sell My Personal Information

This Privacy Statement for California Residents supplements Lufthansa’s Privacy Policy and applies to you if you reside in California. It provides information on your privacy rights according to the California Consumer Privacy Act of 2018 (“CCPA”) where they either differ or go beyond what is stated in our Privacy Statement.

Personal Information

We collect the following data (table according to the CCPA):

Category Examples Collection Disclosure Sale
Identifiers Cookie ID, IP Address yes yes no
Personal Information listed in the California Customer Records statue (Cal. Civ. Code § 1798.80(e)) Name, postal address, passport number, medical information yes yes no
Characteristics of Protected Classifications under California Law

Gender, health

yes yes no
Commercial Information Products or services purchased yes yes no
Biometric Information DNA, fingerprint, vein patterns no no no
Internet or Other Electronic Network Activity Information Search history yes yes no
Geolocation Data Physical location yes yes no
Sensory Information Audio yes yes no
Professional or employment-related information CV, job performance information yes yes no
Non-Public Education Information Student information yes yes no
Inferences Drawn from Personal Information Customer preferences yes yes no

Collection and Disclosure of Personal Information

As detailed in our Privacy Policy, we share your personal information with the following categories of CCPA third parties:

  • Service providers 

  • Affiliates of the Lufthansa Group

  • Airlines outside the Lufthansa Group

  • Partner companies

  • Third parties as required by law, such as authorities

Use of Personal Information

We use your Personal Information according to our Privacy Policy.

Your CCPA Rights

As a California resident, you have the following consumer rights:

·         Right to access your personal information 

·         Right to deletion of your personal information

·         Right to prohibit the sale of your personal information

·         Right to non-discrimination for the exercise of your CCPA Rights, subject to certain exceptions

To exercise your right to prohibit the sale of your personal information, please click here. For all other requests please choose from the following:


If you have any further queries regarding data protection in connection with our website or the services offered there, please contact our data protection officer:

Group Data Protection Officer for the Lufthansa Group
Deutsche Lufthansa AG

60546 Frankfurt
E-Mail: ​

Please address any request for information to:

Deutsche Lufthansa AG
Data Information
60546 Frankfurt

or by e-mail to:

If you contact us via email, the communication is unencrypted.

Do Not Sell My Personal Information

As a California resident, you have the right under the California Consumer Privacy Act of 2018 (“CCPA”) to opt-out of the sale of your personal information. Whereas we do not sell any personal information in return for money, we do disclose it to a few of our service providers.

Therefore, the link “Change Cookies Settings” in the footer of this website gives you the option to choose how we can use your personal information. If you decide not to allow any other than the necessary cookies, your personal information will remain with us only.