CCPA Statement

This Privacy Statement for California Residents supplements Lufthansa’s Privacy Policy and applies to you if you reside in California. It provides information on your privacy rights according to the California Consumer Privacy Act of 2018 (“CCPA”) where they either differ or go beyond what is stated in our Privacy Statement.

Personal Information

We collect the following data (table according to the CCPA):

IdentifiersCookie ID, IP Addressyesyesno
Personal Information listed in the California Customer Records statue (Cal. Civ. Code § 1798.80(e))Name, postal address, passport number, medical informationyesyesno
Characteristics of Protected Classifications under California Law

Gender, health

Commercial InformationProducts or services purchasedyesyesno
Biometric InformationDNA, fingerprint, vein patternsnonono
Internet or Other Electronic Network Activity InformationSearch historyyesyesno
Geolocation DataPhysical locationyesyesno
Sensory InformationAudioyesyesno
Professional or employment-related informationCV, job performance informationyesyesno
Non-Public Education InformationStudent informationyesyesno
Inferences Drawn from Personal InformationCustomer preferencesyesyesno

Collection and Disclosure of Personal Information

As detailed in our Privacy Policy, we share your personal information with the following categories of CCPA third parties:

  • Service providers 

  • Affiliates of the Lufthansa Group

  • Airlines outside the Lufthansa Group

  • Partner companies

  • Third parties as required by law, such as authorities

Use of Personal Information

We use your Personal Information according to our Privacy Policy.

Your CCPA Rights

As a California resident, you have the following consumer rights:

·         Right to access your personal information 

·         Right to deletion of your personal information

·         Right to prohibit the sale of your personal information

·         Right to non-discrimination for the exercise of your CCPA Rights, subject to certain exceptions

To exercise your right to prohibit the sale of your personal information, please click here. For all other requests please choose from the following:


If you have any further queries regarding data protection in connection with our website or the services offered there, please contact our data protection officer:

Group Data Protection Officer for the Lufthansa Group
Deutsche Lufthansa AG

60546 Frankfurt
E-Mail: ​

Please address any request for information to:

Deutsche Lufthansa AG
Data Information
60546 Frankfurt

or by e-mail to:

If you contact us via email, the communication is unencrypted.