Travel briefing – the guidelines for your trip

To make your trip as pleasant as possible, we have put together a travel briefing for you. It serves as a guide with everything you need to know at a glance: what is the easiest way to check in? Which entry requirements should you observe for your destination, and what is the best way to prepare your baggage for check-in? You’ll find answers to all travel-related questions here.

Picture of a woman making travel plans on her PC at home

Travel planning and booking

Save your contact details with us so that we can contact you on your trip, if necessary. The best way to do this is to register for our Travel ID or save your details under My bookings.

Our digital travel companion supports you at every step of your journey: with the Lufthansa app you can check in conveniently, always have your mobile boarding pass to hand, and receive personal notifications about your flight direct to your smartphone. 

Enquire in good time about the entry requirements for your destination. The authorities of some destination countries may require passengers to register online before arrival.

We are offering rebooking options on many fares so that you can make your travel plans flexible.

How much baggage you are allowed to take with you depends on your travel class, the flight route, and the fare you have booked. With our baggage calculator you can find out quickly how much free baggage you have.

For a successful start to your family holiday, you can make a lot of preparations before your trip begins.

Illustration of a woman who is carrying out her digital document check at home on her mobile phone.


Use our online check-in from 23 hours before departure whether at home or on the move.

Use our digital services for optimal travel preparation.

We recommend that you provide your carry-on baggage and your item of baggage that is to be checked in with an address tag (name, mobile phone number and email address). In addition, print out the following contact form in the desired quantity and place the completed forms inside your items of baggage.

Take advantage of the opportunity to drop off your baggage at some airports the night before your flight to save valuable time on the day of departure.

Please also allow enough time to drop off your baggage the night before.

Always keep an eye on the latest information about your flight. Enter your flight number and you can get all the information relevant to your flight.

For many flights, you can reserve a security check time slot in advance. Use this opportunity to make your trip enjoyable. You can find out whether your airport offers this service here.

At the airport

Allow sufficient time at the airport, especially if you wish to check in baggage. During vacation periods, there may be longer wait times.

In Frankfurt, Munich, Hamburg, Berlin, and Stuttgart, you can use our bag drop kiosks to check in your baggage quickly and conveniently.

For special baggage, please use the appropriate excess baggage counter.

Please observe our carry-on baggage regulations and keep your carry-on baggage to the essentials to avoid long wait times at security.

You will find up-to-date information about our lounge services and the respective locations in our lounge directory.

On board

Thanks to Boarding by Group, you will be able to board your aircraft faster and in a more relaxed way. Please only board when your boarding group is called. Information about your boarding group can be found on your boarding pass.

There is no obligation to wear a mask on any flights to and from Germany.

The European Union Aviation Safety Agency (EASA) recommends that all passengers continue to wear masks at airports and on board aircraft.

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Offers and destinations

Filter according to month, budget, region, and other criteria and find attractive offers for our destinations all over the world.

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Digital services

With our digital services, you can take care of the most important things for your upcoming trip while you are still at home.

A woman sitting in the airport waiting area with safe-distance markings

More comfort on board

Enjoy more comfort on board, and simply add the adjacent seat to your booking.