The right insurance cover for your trip
Protect your trip with the insurance cover of our partner AIG. Our individual insurance packages already include all the important Covid-19 benefits and so protect you comprehensively even in the event that you fall ill with Covid-19.
With our insurance partner AIG Europe S.A. we offer you two individual packages for your protection. These can be purchased partly during booking and partly after booking. In addition, you also have the option of taking out travel insurance via AXA Partners.
Please note:
to use Cash & Miles, redeem promotional codes or take out insurance – use your computer, notebook or your tablet for your request.
AIG Travel Care
The insurance package Travel Care is valid in connection with a flight booking and, in addition to travel cancellation and travel interruption insurance, also includes additional Covid-19 benefits such as a compensation payment should you have to go into quarantine because of a Covid-19 infection at your destination.
- Travel cancellation insurance
- Travel interruption insurance
- Refund of hotel accommodation and rebooking costs due to quarantine
- Pre-travel information and assistance in the event of any entry problems related to Covid-19
- Costs dependent on travel dates
AIG Travel Care Plus
In addition to the benefits of Travel Care, medical expenses are also covered in the Plus package in the event that you fall ill with Covid-19. Any medical emergency return transport is covered as well.
- Travel cancellation insurance
- Travel interruption insurance
- Refund of hotel accommodation and rebooking costs due to quarantine
- Pre-travel information and assistance in the event of any entry problems related to Covid-19
- Medical assistance and worldwide access to German- and English-speaking doctors
- Cover for medical expenses in connection with a Covid-19 infection or treatment abroad, incl. return transport
- Costs dependent on travel dates
AXA Partners Travel Care Basic
You can book the basic package after booking a flight. Among other things, it offers you assistance in the event of a medical emergency and cover for quarantine expenses.
- Medical assistance and worldwide access to German- and English-speaking doctors – use of the popular app "Doctor Please!"
- Cover for medical expenses in connection with a Covid-19 infection or treatment abroad, incl. return transport
- Refund of hotel accommodation and rebooking costs due to quarantine or lockdown
- Travel liability insurance and travel accident insurance
- Cost: at a fixed amount of EUR 14.99
Terms and conditions of insurance
The insurance packages AIG Travel Care and AIG Travel Care Plus can be booked with the Lufthansa Group insurance partner AIG Europe S.A. via the direct sales channels for passengers residing in Germany, Austria, Switzerland, Belgium, France, Spain, Italy, the Netherlands and Portugal*.
The insurance package AXA Partners Travel Care Basic can be booked with the Lufthansa Group insurance partner AXA Partners after a flight has been booked for passengers residing in the European Economic Area (EEA).
* Customers receive different products when making bookings involving Denmark, Finland, Greece, Ireland, Kuwait, Norway, the Netherlands, Poland, Portugal, Romania, Sweden, South Africa, the Czech Republic, Hungary, the United States of America, and the United Arab Emirates.
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Digital services
With our digital services, you can take care of the most important things for your upcoming trip while you are still at home.
Travelling safely
We are doing our utmost so that you can travel safely without having to worry. You can find an overview of our guidelines for travelling safely and other services here.
Entry requirements
You will find the regulations for your destination here after entering your departure and destination airports.