Travel briefing – guidelines for your trip

The best way to do this is to register for our Travel ID or save your details under My bookings.

Please enter your contact details under “My bookings” or create your personal Travel ID. This is the only way to ensure that we can contact you during your trip if necessary.

Our digital travel companion supports you at every step of your journey: with the Lufthansa app you can check in conveniently, always have your mobile boarding pass to hand and receive personal notifications about your flight direct to your smartphone. 

Find out in good time about the entry requirements for your destination. The authorities of some destination countries may require passengers to register online before arrival.

For a successful start to your family holiday, you can make a lot of preparations before your trip begins.

You can check your baggage allowance in just a few steps with our calculator – based on route, travel class and fare.

We offer rebooking options on many fares so that you can make your travel plans more flexible.

If you have limited mobility, Lufthansa provides you with the service you need. Please let us know what assistance you will require at least 48 hours before departure.

Use our online check-in at home or on the move from 30 hours before departure.

Take advantage of the opportunity to drop off your baggage at some airports the night before your flight to save valuable time on the day of departure.

Please also allow enough time to drop off your baggage the night before.

Always keep an eye on the latest information about your flight. By entering your flight number, you can get all the information relevant to your flight.

Label your baggage with a baggage tag (name, mobile number, email) and include the contact form. Please observe our carry-on baggage regulations and keep your carry-on baggage to the essentials to minimise waiting times.

At many airports, you can reserve a security check time slot in advance. Use this opportunity to make your trip enjoyable. You can find out whether your airport offers this service here.

Please allow sufficient time, especially if you are checking in baggage or travelling at holiday times. Find out everything you need to know about our offers and services at the airport as well as how to get to our hubs.

In Frankfurt, Munich, Hamburg, Berlin, and Stuttgart, you can use our self-service bag drop kiosks to check in your baggage quickly and conveniently.

For special baggage, please use the appropriate bulky baggage counter.

You will find up-to-date information about our lounges and their respective locations in our lounge directory.

Thanks to boarding by group, you will be able to board your aircraft faster and in a more relaxed way. Please only board when your boarding group is called. Information on your boarding group can be found on your boarding pass.