Current flight information
Due to expected bad weather conditions at Frankfurt and Munich Airport, Lufthansa Group flights may be affected on Sunday, 17 January. Please inform yourself about the status of your flight before departure.
Please check the current status of your flight prior to departure.
Please enter your mobile number in your Miles & More profile or in your booking, so information about changes will be automatically advised in the future.
In the event of a cancellation, Lufthansa will rebook you free of charge and usually automatically to another flight and inform you via your mobile phone number. If you do not receive a message from Lufthansa, please check the current status of your booking. Here you can also adjust the rebooking if required. Flight solutions booked by Lufthansa may be changed by the guest once again free of charge.
If you use a Facebook Messenger, you can also rebook via the Lufthansa Chatbot.
Additional information about your options can be found here.
If you have booked through a tour operator or travel agency, you may also contact the tour operator / travel agency where the booking was made.
In case you are not able to use the mentioned self-service options, please contact our Service Center at +49 (0) 69-86-799-799*, or one of our local Lufthansa phone numbers.
We ask for your understanding that there may be longer waiting times due to the increased volume of calls.
* Calls from landlines are charged at local rates, prices from the mobile networks depend on the provider and may vary.
As an alternative transport for all cancelled domestic Lufthansa flights to and from Frankfurt, you can use the Deutsche Bahn. You can convert your flight coupon into a Deutsche Bahn ticket here or please contact a Service Desk at the airport.
In order for your baggage to be delivered, please fill in our Lufthansa Baggage Form or please contact the Lufthansa baggage tracing counter as soon as you arrive at your destination. For status updates on your missing baggage, please go to Lufthansa baggage tracing online. More information on liability for lost luggage can be found here.
Advice regarding air passenger rights can be found here.
Booked travel date as of January 14, 2021 from Great Britain, Ireland and South Africa
Due to the short-notice requirements of the German Federal Police of January 13, 2021, passengers from Great Britain, Ireland and South Africa are subject to extended travel conditions. Lufthansa may carry all booked passengers on departures from Great Britain, Ireland and South Africa from Thursday, January 14, 2021 under the following conditions
- all passengers must present a negative PCR-/Antigen- (COVID-19) test result at the time of departure, which is not older than 48 hours prior to the scheduled arrival time in Germany (this applies both to guests who end their trip in Germany but also to guests with an onward flight)
- all passengers (including those with connecting flights to a destination outside Germany) must register online at the following link: https://www.einreiseanmeldung.de/
- all passengers with a connecting flight to a destination outside Germany must, in addition to the above obligations, comply with the entry requirements of the relevant destination country
- all guests with a final destination in Germany must observe the local quarantine regulations. Information on this can be found here
As stated above, only passengers (except children under 6 years of age) with a negative Corona test may be carried. The test must be presented on paper or in an electronic document in German or English upon departure. The test on which the result is based must have been taken no more than 48 hours before the planned arrival in Germany. The underlying test (PCR/antigen) must meet the requirements of the Robert Koch Institute (https://www.rki.de/tests). The testing requirement applies to all passengers, even if an onward flight to a destination outside Germany is booked. Passengers are requested to contact the Federal Police directly for further inquiries.
Reservations for passengers with a connecting flight to a Schengen-state may have been cancelled due to previous legal regulations. Affected guests are requested to contact Lufthansa to reactivate their flight booking.
Many countries are currently issuing decrees on entry and/or quarantine regulations. Additionally, it is compulsory to wear a face mask at many airports.
Entry and/or transit regulations, as well as the policies concerning face masks at the individual airports, are subject to change on short notice. We advise you, to make yourself familiar with the country-specific regulations along your journey before you start your travels.
More information can be found here.
Entry restrictions might be subject to change on short notice. We urgently ask you, before you start your journey to inform yourself about the current regulations via the websites of the German Federal Police or the Robert-Koch-Institute.
Latest entry restrictions can also be found via the IATA Travel Center website (no responsibility taken for correctness of information).
Due to the complex and restrictive entry regulations of individual European countries, Lufthansa will collect passport / ID card data for all flights from Germany to European Destinations since 06 May.
This will be done via an automated query during check-in. Please make sure you check the current regulations of your destination country before you start your journey and have your passport documents or ID cards ready even on intra-European flights.
You can find the latest information about rebooking options here:
Travel and corona
It’s time to be reunited with the world. This page will show you the destinations that Lufthansa is already flying to again, the hygiene measures we have introduced and what you can do to travel safely and flexibly.
Entry regulations for your destination
You will find the latest entry regulations for your destination here.
Extended rebooking options
Stay flexible and modify your bookings without paying a rebooking fee.