Feedback and contact form

If you have any questions or comments about your flight booking or our technical platforms, please feel free to use our contact from. 

Please note: to enable us to process your enquiry as quickly as possible, please always state your name, your 13-digit ticket number (220-XXXXXXXXXX), your 6-digit booking code, your address and your Miles & More number, where applicable, as well as your 8-digit feedback ID. Please make sure you do not send us any credit card details.

For enquiries about travel that has already taken place, you can also contact us ​by email (unencrypted traffic) or ​write us a letter. Alternatively, please telephone the Lufthansa Service Center about any upcoming travel.