Discover the special services at the six Lufthansa hubs in Germany, Austria and Switzerland, as well as at the other Lufthansa departure and arrival airports worldwide.
Services at Frankfurt Airport
With approximately 64 million passengers a year, Frankfurt Airport is one of the three largest airports in Europe. Find out about arrival options, the Lufthansa terminal, Lufthansa services and regular events at the largest of Lufthansa’s six hubs.
Get information about the services at Berlin Brandenburg Airport.
Find out more about the Lufthansa terminal as well as other services at Dusseldorf Airport.
Find out about our local services at one of the world’s fastest transfer airports.
Find further information about Lufthansa at Terminal 1 and services at Zurich Airport here.
Services at the airport
Find out about the location, arrival and parking options, conference rooms, shopping opportunities and accessibility, as well as other airport facilities and services before you even set out on your trip.
Passengers can get away from all the airport bustle and enjoy our excellent services not only in the First Class Lounge, but also in the Senator and Business Lounges. Discover the types of lounges, the services and all locations worldwide in the respective airports.
Lufthansa Travel Guide
Whether it’s arrival and parking options, a map of the area, an airport map, accessibility or just general information about the airport and its infrastructure – you will find comprehensive information in the Lufthansa Travel Guide.
Buying a ticket, help and assistance at the airport
At the Lufthansa hubs in Germany, Austria and Switzerland, as well as at other selected Lufthansa departure and destination airports worldwide, the staff members of our local Lufthansa service counters will be happy to help you. You can buy tickets or additional services (such as upgrades or excess baggage) from them, make a rebooking shortly before your departure and get answers to your questions.
At the airport you can pay quickly and conveniently with the following credit or international debit cards.
- American Express
- Diners Club
International debit cards
- MasterCard Debit
- Visa Debit
- Visa Electron
For airport payment by credit or international debit card, use our mobile payment devices usually located directly at the service counter. If your card is equipped with a personal PIN, you need to use it for payment.
To provide a fast and efficient payment process, we no longer accept cash as a form of payment at an increasing number of our airports.