FlyNet® on long-haul flights

Gesch?ftsreisender arbeitet in der Premium Economy Class // Business Traveller working in Premium Economy Class

With FlyNet® you can make the best use of your time on long-haul flights. Whether for business or private use – stay in touch on board too

It’s so easy going online

The hotspot symbol in the aircraft cabin shows you even before take-off that the FlyNet® service is installed on your flight. As soon as your aircraft has reached cruising altitude, and you have switched on the Wi-Fi function on your Wi-Fi-enabled device, the complimentary Lufthansa FlyNet® portal will open up in your Internet browser and you can log into the FlyNet® hotspot.

 

Costs and billing

Deutsche Telekom offers you three individual tariffs for accessing the Internet on board. Payment is by any major credit card. You can also pay via PayPal. Miles & More members can also redeem award miles to settle their bill.

The FlyNet® tariffs

FlyNet® Chat FlyNet® Mail and Surf FlyNet® Mail and Surf Plus
Stay in touch with friends and family via WhatsApp, Facebook Messenger or iMessage. Particularly suitable for browser-based email traffic, for the sending of messages during the entire flight and for moderate Internet surfing. Ideal for VPN email services, faster Internet surfing, sending messages and sharing pictures via social networks.
7 EUR / 8 USD / 56 CNY or 2,300 miles 17 EUR / 20 USD / 137 CNY or 5,500 miles 29 EUR / 34 USD / 233 CNY or 9,500 miles
Speed up to 64 Kbps Speed up to 400 Kbps
Data limit 500 MB
Data limit 1 GB
Economy Class A350

Purchase FlyNet® access conveniently in advance

Board, take off and start surfing without delay: from now on you can select the Internet access that suits your requirements for your upcoming flight while you are still on the ground. The access is valid for the calendar year in which it is purchased and the three following calendar years, and can only be used once. If FlyNet® is not available on your flight, you will receive a refund.

Currently you cannot book FlyNet® Internet access on your long-haul flight in combination with FlyNet® for a short or medium-haul flight.

Alternatively, if you are a customer of Deutsche Telekom or one of its affiliated roaming partners, you can also log on easily and conveniently with your login details. Please request these login details before commencing your journey. Your FlyNet® Internet use will then be charged in line with your service provider’s tariff. If you choose this billing method, please bear in mind that use on board the aircraft is billed as ‘international roaming’ and is therefore not necessarily included in the flat rate.