Help and Contact

You will find a summary of the topics for the most frequently asked questions here. If you can’t find what you’re looking for, you can use the text search function or one of our various contact options.

Other topics

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Contact options

You can contact us if you require our personal assistance with your flight booking. We will be happy to help you with your enquiry.

Currently, fraudulent fake pages with purported Lufthansa contacts can be found on the Internet using the standard search engines. These aim to access the (personal) details of our customers. Please only use channels listed on lufthansa.com for making contact, and enter your details only on lufthansa.com. Always access the website manually by typing in your browser’s address bar, and do not follow any link that has not been made available by Lufthansa.

Increased waiting times at Services Center

If you have questions regarding the immigration regulations of your arrival destination, please visit our ​Corona Travel regulations page.