Terms and conditions of participation in the Lufthansa raffle “One Team”

Thank you for your interest and your participation in our raffle “One Team” (in the following “raffle”).

Participation in the raffle is possible from

Tuesday June 2, 2026 (09:00 hours) to Monday June 8, 2026 (23:59 hours).

In the context of the raffle, the prize will be drawn from among the duly registered participants who have answered the raffle question correctly. The prize consists of one (1) tracksuit from the limited-edition Lufthansa First Class collection and twenty (20) Lufthansa fan jerseys, each of which will be sent to the winner by post. There are a total of 21 prizes. After the raffle has closed the winners will be informed and will receive further details about sending out the prizes.

a. The raffle is open to all persons aged 18 and over who are resident in Germany.

b. Participation in the raffle is only possible via the URL ​https://www.lufthansa.com/de/en/raffle-team-yes. To take part in the prize draw, the participants must provide the correct answer to the raffle question. The winners will be drawn by lot from all participants who have provided the correct answer.

The recipient of the information provided by all participants in connection with the raffle is Lufthansa. The information provided will be used exclusively for the procedure of the raffle, in particular to check eligibility for participation, to identify and notify the winners, and to send the prizes, in accordance with Section 7 (name, address, and email address).

c. All employees of the Lufthansa Group and/or Lufthansa business and cooperation partners and their families are excluded from participation.

d. Participation in the raffle is free of charge. The chance of winning and participation are independent of the purchase of goods or services. The participant themselves must bear the costs of their own participation, such as Internet connection or cellphone.

e. Participants are responsible for the correctness of the contact data provided.

f. By participating in the raffle, participants accept these terms and conditions of participation and confirm that they have read the data protection information. Each person can participate only once in the raffle.

g. The winner must respond within 28 days of notification of the prize and accept the prize, otherwise the prize will be forfeited without replacement.

h. Lufthansa is entitled to exclude participants from the raffle without notice if they do not meet the requirements of these terms and conditions of participation or if they manipulate or attempt to manipulate the raffle, in particular its participation process, especially by taking part several times, and/or culpably violate the rules of participation.

The raffle offers the chance of winning 1 x 1 Lufthansa First Class tracksuit and 20 x 1 Lufthansa fan jerseys.

a. All participants in the raffle will be informed after the prize draw if a prize has been won.

b. Lufthansa assumes no liability whatsoever for the transmission of the prizes to the respective winner. To the extent permitted by law, Lufthansa likewise accepts no liability for the availability of prizes.

c. In the event that a prize is undeliverable, Lufthansa is not obliged to make any inquiries. In addition, the winner’s claim to a prize shall be forfeited if the prize cannot be sent correctly due to incorrect data. In the event of an undeliverable prize, another person will be drawn by lot.

d. The prize is non-transferable, cannot be redeemed for vouchers, and cannot be used separately.

e. Legal recourse is excluded.

a. Claims for damages against Lufthansa are excluded, except in cases of intent or gross negligence. Lufthansa and its respective legal representatives and vicarious agents shall only be liable for damage suffered by the participant if the damage was caused by Lufthansa, its legal representatives, or vicarious agents intentionally or through gross negligence. This limitation of liability does not apply to damages in the form of injury to life, body, or health. Furthermore, it does not apply in the event of breach of material contractual obligations. In such a case Lufthansa’s liability shall be limited in amount and cause to such damages as were typical and foreseeable at the time of conclusion of the contract of use. A material contractual obligation is an obligation the fulfillment of which is essential for the proper performance of the contract and the observance of which the contractual partner may rely on in principle.

b. Lufthansa cannot guarantee that the offer will be available at all times.

c. Lufthansa cannot be held liable in any way whatsoever for losses or damage arising in connection with technical difficulties (e.g. overloading), or loss of data.

a. Lufthansa reserves the right to modify or prematurely terminate the raffle on objective grounds if circumstances arise that are beyond Lufthansa’s control and make the procedure of the raffle impossible or unreasonably difficult. This applies in particular in the event of technical disruptions, manipulation, legal obstacles, or other circumstances that significantly impair the proper procedure of the raffle.

b. The participant’s claims for performance and compensation in the event of premature termination of the promotion are excluded subject to the provisions of Section 4.a.

a. A cash payment, an exchange for other material assets, or a transfer of the prize to another person is not possible. In the unlikely event that the prize is unavailable, Lufthansa reserves the right to replace it with a prize of equal or higher value at its own discretion.

b. These terms and conditions of participation may be amended by Lufthansa at any time with prior notification if the due execution of the raffle can no longer otherwise be guaranteed. For the same reason, the raffle may also be suspended or completely canceled by Lufthansa.

c. Should individual provisions of the terms and conditions of participation be or become invalid, the validity of the remaining terms and conditions of participation shall remain unaffected.

d. These terms and conditions of participation and the legal relationship between the participant and Lufthansa are subject exclusively to German law, excluding the UN Convention of Contracts for the International Sale of Goods.

a. As the responsible body within the meaning of the BDSG¹ and the GDPR² Lufthansa collects, processes, and uses all personal data provided to Lufthansa in the context of this raffle always in accordance with the applicable data protection regulations. Personal data for the purposes of raffle procedure will be processed by Lufthansa in accordance with Art. 6 (1) p. 1 lit. b) GDPR. Personal data in this sense are the following personal data provided by participants in the context of the raffle: name, address, and email address.

b. Lufthansa will not pass on this personal data to third parties. This does not apply to service providers (“data processors”) based in Germany who support Lufthansa in the raffle procedure and who are also obliged to act in accordance with the applicable laws. The collection and processing of personal data is solely for the purpose of raffle procedure, in particular to check eligibility for participation, to identify and notify the winners, and to send the prizes. The data will not be processed for any other purpose.

c. The personal data of the participant will be deleted after the end of the raffle, provided that this does not conflict with any statutory retention periods, particularly with regard to compliance with tax regulations.

d. As a participant you are entitled to the following data subject rights:

• Right to access information, Art. 15 GDPR
• Right to rectification, Art. 16 GDPR
• Right to erasure (“Right to be forgotten”), Art. 17 GDPR
• Right to restriction of processing, Art. 18 GDPR
• Right to data portability, Art. 20 GDPR
• Right to object, Art. 21 GDPR

To exercise your rights in relation to the aforementioned raffle, you can contact us by email on ​[email protected]The link will be opened in a new browser tab

In order to be able to process your application, as well as for identification purposes, we would like to point out that we process your data in accordance with Art. 6 (1) lit. c) GDPR and delete it after 3 years.

e. In the event of a request for erasure before the end of the raffle, this request for erasure will mean the termination of participation in the raffle if the request for erasure prevents further participation.

Further information on data protection can be found in Lufthansa’s data protection information: ​https://www.lufthansa.com/de/de/informationen-zum-datenschutz

Should you have any further questions regarding data protection in connection with the raffle, please contact our data protection officer:

Group Data Protection Officer for the Lufthansa Group
Deutsche Lufthansa AG
Email: ​[email protected]The link will be opened in a new browser tab

¹Federal Data Protection Act of June 30, 2017 (Federal Law Gazette I p. 2097), as amended by Article 10 of the Act of June 23, 2021 (Federal Law Gazette I p. 1858)
²Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC