Lufthansa Flight Value Voucher
You have already converted your ticket1 into a Flight Value Voucher? Then book your new trip via lufthansa.com and enter the code of your Flight Value Voucher on the payment details page.
1 Booking date of up to May 15th 2020 and a place of departure within the EU (except Greece, Bulgaria and Slovakia), Switzerland, the United Kingdom or USA
New registrations for the Lufthansa Flight Value Voucher are no longer possible. Please inform yourself about our flexible rebooking options under the following link.
This is how you redeem your Flight Value Voucher
Open the confirmation link you receive by email and log into your lufthansa.com profile or Miles & More user profile on the Flight Value Voucher portal.
Download your Flight Value Voucher as a PDF. You can also view the voucher at any time via the portal.
Book your new trips via lufthansa.com. Enter the code of your Flight Value Voucher on the payment details page.
- The Flight Value Voucher must be redeemed within three years, calculated from the end of the year in which your flight was cancelled. The validity of earlier Discount Vouchers is not extended.
- To make a new booking with the Flight Value Voucher, the departure location must be in the same country as the departure location of the original ticket.
- Bookings with a Flight Value Voucher must be redeemed online.
- You need an Lufthansa profile. If you do not yet have one yet, please create a user profile by clicking "Log in" in the top right and then the link "Register now".
Frequently Asked Questions about Flight Value Vouchers
Vouchers can be used for the payment of your flight ticket. The payment of subsequently booked flight ancillaries such as seats or baggage is currently not possible.
Once you have converted your ticket into a Flight Value Voucher, you can enter it directly on the payment details page when booking a flight on lufthansa.com.
You can redeem your Flight Value Voucher within three years, calculated from the end of the year in which your flight was cancelled. You can use it for one or more new bookings.
The Flight Value Voucher offers you maximum flexibility. The Lufthansa Flight Value Voucher can only be used for bookings on lufthansa.com, with the exception of multi-stop flights. The valid fare conditions for the new flights selected will apply.
You must ensure when booking with the Flight Value Voucher that the departure location for the new booking is in the same country as the departure location on the original ticket.
You can use your Flight Value Voucher with online booking to pay for several tickets in one booking or you can use it several times until the value of the Flight Value Voucher is used up. The only condition is that the person holding the voucher must travel with you.
You can request a refund if you are unable to use your Flight Value Voucher that has already been issued.
The Flight Value Voucher can only be redeemed with the airline that issued it. The Flight Value Voucher does not apply to bookings for Lufthansa Holidays flights.
You automatically cancel any previous applications for a refund by applying for a Flight Value Voucher.
Do you have any further questions about Flight Value Vouchers?