Digital document check: our service for a relaxed journey
Have you thought of all your travel documents? And are they all valid for your upcoming trip? Play it safe and take advantage of the free opportunity to have your corona-related travel documents checked by our Health Entry Support Centre before you fly. This way you can start your flight completely relaxed.
Fast, Easy, Digital: Your advantages
- Early certainty about the fulfillment of the respective entry regulations
- Quick and timely notification in case of missing, incomplete or incorrect documents
- Issuing of the digital boarding pass after successful document check
- The good feeling of arriving at the airport with the right documents, thus having a more relaxed boarding experience
In the future, several systems for the digitisation and standardisation of document checking will be established. Lufthansa offers digital document check via the Health Entry Support Center on several connections.
Participation in the digital check of your entry documents, which are based on the corona regulation of your destination, is voluntary. You can still have them checked manually at the airport. Please note, however, that this may result in longer waiting times.
Uploading your corona-related entry documents
Upload all of your entry documents using the form (up to 12 hrs. before departure).
Uploaded documents are checked for completeness and correctness.
Confirmation that entry documents are valid or feedback that the documents handed in are incomplete or invalid.
Issuing of the digital boarding pass after successful document check.
Which documents do I need to upload?
Depending on destination and travel route, different regulations apply. Please inform yourself in time about the regulations to enter Germany and about international entry regulations.
The following documents are among those which usually need to be uploaded:
- Digital Entry Applications (such as the DRE for Germany or the Passenger Locator Form for Spain and Portugal)
- Official verifications of Corona test results or
- Proof of Vaccination (digital or printed): Completed vaccination, i.e. final dose has been given 14 days ago.
Tell us about your experiences
In the long run, we strive to offer the best solutions to you. Therefore, we would like to know what you think of travelling with the Digital Document Check. Please participate in our survey after your flight to help us get better for you.
The term "corona-related entry documents" describes all documents related to Covid-19 that are currently needed to enter, and sometimes even leave, a country. This includes Digital Entry Applications such as the DRE or the Passenger Locator form for Spain and Portugal as well as verifications of test results. Depending on the destination and travel route, different documents are needed. You can find further information on the websites of the authorities of the respective country.
Our Health Entry Support Center checks whether the documents are valid at the time of travel and if they are complete and plausible.
For some destinations, you’ll still need to check in at the counter, even though your boarding pass has already been issued. However, since your entry documents will have already been checked in advance, you’ll save time.
At the moment, Lufthansa is testing the upload of the entry documents on all connections between Germany and
Your browser will signal that your documents have been submitted. The Health Entry Support Center then checks if your documents are up-to-date, complete and plausible. Afterwards, you will either receive a confirmation that your documents are valid for entry and you will be activated for boarding.
Or you will get the feedback that the documents submitted are incomplete or invalid. In this case, you will have to submit more recent or supplementary, complete documents at the counter.
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