Payment options
At lufthansa.com you can easily book and securely pay for your flight. In the following sections you will find information on all the available methods of payment and much more.
Available everywhere at all times. Pay for your online booking conveniently and securely with your debit card on lufthansa.com.
What is a debit card?
Debit cards are linked to an account and are usually only available in conjunction with an existing current account with a bank. The debit card number consists of 13 to 19 digits and, like the expiry date, is printed on the front of the card. The debit card’s three-digit security number is usually found on the back of the card in or close to the signature box.
Please note: bank cards or EC cards with a V-Pay or Maestro logo are often also designated as debit cards. You can use these cards at ATMs across the world to withdraw cash and to make cashless payments in stores by entering your PIN or signature. But not all these cards can be used for online payments. The bank that issued your card can give you more information on this.
Unlike a credit card, using a debit card to make a cashless payment means that the corresponding amount will be debited to the current account linked to the card within just a few days. Payments are therefore only possible if you have sufficient funds in your account. With a credit card, by contrast, payments are debited only at certain intervals, usually once a month.
You can pay with the following debit cards at lufthansa.com:
Corporate debit cards:
- MasterCard Debit
- Visa Debit
- Visa Electron
How can I make payments on lufthansa.com using a debit card?
If you would like to pay using an international debit card – Visa Debit/Visa Electron or Mastercard Debit – you can fill in the "Debit/Credit cards" field. You will be asked to fill in your card number, expiry date, and security code. The booking will then proceed.
To pay using a Degussa Corporate Debit Card or AirPlus Corporate Debit Account, please use the "Corporate Debit Cards" field provided. Please note that payments using corporate debit cards are only available in certain countries.
* Degussa Corporate Cards beginning 528159 are accepted.
** AirPlus Corporate Cards beginning 122088 or 192088 are accepted.
Paying for your online booking is very easy when you use your credit card.
Which credit cards can be used when booking online?
You can pay using the following credit cards:
- VISA Card
- Mastercard
- American Express
- Diners Club/Discover
- JCB Card
- AirPlus Company Account/UATP
How do I pay with a credit card on lufthansa.com?
Simply save your credit card once in your user profile. If you haven’t set up a profile yet, you can enter this information when you book.
Please note that an additional charge may be levied on certain methods of payment.
What is 3D Secure and how can I use it for my card?
3D Secure is the technical name for a security standard applied to online purchases made using credit or debit cards. In the case of Mastercard, it is called "Mastercard Identity Check", for Visa it’s called "Visa Secure", for American Express "Safekey", "J/Secure" for JCB, and "ProtectBuy" for Diners and Discover.
Lufthansa adheres to the new legal regulations and applies Strong Customer Authentication to all its own payment processes. Strong Customer Authentication (SCA) is a requirement of the Second EU Payment Services Directive (PSDII) for payment service providers in the European Economic Area (EEA) and/or credit and debit cards issued in the EEA. Online payments must be confirmed by at least two of the following three elements:
The requirements of the Payment Services Directive increase the security of electronic payments.
Your transactions are protected, e.g., by a personal password or a transaction number (mTAN) that is sent to your mobile phone via SMS (identification procedures may vary depending on the bank). This allows you to make online purchases with confidence. You may also be asked to answer a security question. The security question and your answer are set up when your card is registered with your bank. The security question often appears in a separate pop-up window. Please ensure that your browser’s pop-up blocker has been deactivated.
How does 3D Secure work?
If 3D Secure authentication is required for your online transaction, an input window will open after you enter your card details, in which you will be asked for your password or your mTAN, and/or you will be asked the security question linked to the card. If all the details are correct, the bank will confirm that you are the authorized card holder and the payment process can continue.
The first time you make a payment using the 3D Secure system, you will be prompted to register for 3D Secure after entering your credit card or debit card details. A dialogue box from the bank that issued the card will open and you can complete your registration.
You can find further information about 3D Secure on your bank’s homepage.
Using the UnionPay card you can make online payments from China, Germany, Portugal, Italy, the United Kingdom, Hong Kong, and Switzerland securely and conveniently.
What is UnionPay?
UnionPay (also known as China UnionPay, CUP, or UPI) is one of the world’s biggest card networks with over 7 billion cards in circulation. The UnionPay Online Payment (UPOP) programme is UnionPay’s global payment programme for e-commerce transactions.
You can pay with the following UnionPay cards on lufthansa.com:
UnionPay cards (card numbers beginning with 62)
Other credit cards with the UnionPay logo
Debit cards with the UnionPay logo, including payroll cards, financial management cards, and savings cards.
How can I pay using UnionPay cards on lufthansa.com?
When you select the payment method "UnionPay card" on lufthansa.com, you will be transferred directly to the UnionPay homepage. In order to ensure that your ticket is issued immediately, please wait until the payment has been completed successfully and you will be redirected to the Lufthansa confirmation page. Please do not close your browser, update the page, or click on your browser’s "Back" button.
Please note that payment by UnionPay card is only available for residents of China, Germany, Portugal, Italy, the United Kingdom, and Hong Kong and for fares quoted in CNY, EUR, GBP, HKD, USD, and CHF.
Make easy and secure payments with one of China’s most popular digital payment methods.
How can I pay using Alipay on lufthansa.com?
Before paying using Alipay for the first time, you must open an Alipay account and save a source of payment in your profile.
If you are paying for a ticket on lufthansa.com using Alipay, you will be redirected to an external Alipay page. There are two options for completing a payment:
You can use the Alipay app on your mobile device to scan the relevant QR code or use Alipay’s web checkout option and sign in to your Alipay account with your login details. You only need to choose a bank account and complete the transaction by entering the password.
In order to ensure that your ticket is issued immediately, please wait until the payment has been completed successfully and you will be redirected to the Lufthansa confirmation page. Do not close or refresh your browser or click on the "Back" button while waiting for payment to complete.
Paying with Alipay on lufthansa.com is only possible for residents of China who have a confirmed proof of identity and for fares offered in CNY, EUR, GBP, HKD, or USD.
PayPal is a global provider of online payment services that enables customers to pay online – including on lufthansa.com.
What is PayPal?
PayPal is a free online payment service by which you can make secure and convenient online payments.
How can I pay using PayPal on lufthansa.com?
To use PayPal, you must register with your personal information and your account details. Registration is free of charge. If you select PayPal as your payment method on lufthansa.com, you will be redirected straight to the PayPal website. After the payment has been made, you will be redirected to the Lufthansa booking confirmation page.
Paying with WeChat Pay is as simple as chatting with friends.
What is WeChat Pay?
WeChat is a versatile Chinese messaging, social media, and mobile payment app. WeChat Pay is a cyberwallet service integrated into WeChat that allows users to make mobile payments and transfer money to contacts.
How can I pay using WeChat Pay on lufthansa.com?
Before paying using WeChat Pay for the first time, you must open a WeChat account and save a source of payment in your profile. If you select WeChat Pay as your payment method on lufthansa.com, you will be redirected to an external page displaying a QR code. You just need to scan the QR code using your WeChat app and wait to be redirected to the Lufthansa confirmation page once payment has been made.
Paying with WeChat Pay on lufthansa.com is only possible for residents of China and for fares offered in CNY, EUR, GBP, HKD, or USD.
Make easy, quick, and secure payments via online transfer using your participating bank’s online banking service.
What is Dotpay?
Dotpay is a payment method by which you can transfer money from your bank account in real time. As the transaction confirmation takes place in real time, Lufthansa issues your ticket immediately.
How can I pay using Dotpay on lufthansa.com?
If you select Dotpay as your payment method on the payment page, you will be redirected to the secure online banking platform of your participating bank. Log in as usual using your login details and confirm the payment using a TAN or SMS code. The payment amount will be debited directly from your account, and as Lufthansa will receive a payment guarantee from your bank, your ticket can be issued immediately. Once the transfer has been completed successfully, you will be redirected to the Lufthansa booking confirmation page.
Please note that paying with Dotpay on lufthansa.com is only possible for residents of Poland and for fares offered in PLN.
When using eps, you are making a payment in the familiar and secure environment of your online banking system without having to transmit personal data to third parties.
What is eps?
eps online transfer is the simple and secure online payment process offered by Austrian banks for making Internet purchases. No extra application or registration is required, and there is no cost to you, as the purchaser, for using this payment method. To be able to make payments using eps, you need nothing more than an online banking account with a participating bank and the relevant login details. The payment confirmation takes place directly via your bank’s familiar online banking platform. At no time during the process are personal details transferred or stored in the cache.
How can I pay using eps on lufthansa.com?
If you select eps as your payment method on the payment page, you will be redirected to the secure online banking platform of your participating financial institution. Log in as usual using your login details. Once you have logged in successfully, a pre-filled transfer form will be displayed containing all the details of your transfer, such as payment amount and reason for transfer. To complete the transfer, you only need to enter a TAN. The payment amount will be debited directly from your account, and as Lufthansa will receive a payment guarantee from your bank, your ticket can be issued immediately. Once the payment has been made successfully, click on the "Back to Lufthansa" button and you will be redirected to the Lufthansa booking confirmation page.
Please note that paying with eps on lufthansa.com is only possible for residents of Austria and for fares offered in euros.
Make easy, quick, and secure payments free of charge via online transfer using your participating bank’s online banking service.
What is giropay?
giropay is an online payment process that requires no additional registration. It works on the basis of online banking with PIN and TAN, and enables easy, quick, and secure payments via online transfer. All you need is an online current account at a participating bank.
Payment using giropay takes place in your bank’s secure online banking platform. This ensures that confidential and personal data is transmitted exclusively between you and your bank. Your personal account and transaction details cannot be viewed by third parties.
How can I pay using giropay on lufthansa.com?
If you select giropay as your payment method on the payment page, you will be redirected straight to the secure online banking platform of your participating bank. Log in as usual using your login details. Once you have logged in successfully, a pre-filled transfer form will be displayed containing all the details of your transfer, such as payment amount and reason for transfer. To complete the transfer, you only need to enter a TAN. The payment amount will be debited directly from your account, and as Lufthansa will receive a payment guarantee from your bank, your ticket can be issued immediately. Once the payment has been made successfully, click on the "Finish giropay + back to Lufthansa" button and you will be redirected to the Lufthansa booking confirmation page.
Please note that paying with giropay on lufthansa.com is only possible for residents of Germany and for fares offered in euros.
With the online bank transfer iDEAL, you can make online payments securely, reliably, and easily.
What is iDEAL?
iDEAL is a direct transfer process that allows you to make transfers in real time. Payments are made via the mobile banking app or in your bank’s online banking environment.
How can I pay using iDEAL on lufthansa.com?
If you select iDEAL as your payment method on lufthansa.com, you will be redirected to your bank’s homepage. You just need to log in using your bank details and confirm the process with a TAN. Once the payment has been made successfully, you will be redirected to the Lufthansa payment confirmation page.
In order to use iDEAL, you must have an online account with one of the following banks: ABN AMRO, ASN Bank, bunq, Friesland Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, or Van Lanschot Bankiers.
Please note that paying with iDEAL is only possible for residents of the Netherlands and for fares offered in euros.
What is SEPA Direct Debit?
SEPA stands for "Single Euro Payments Area" and is intended to simplify cashless payments within the eurozone. With SEPA Direct Debits you can pay for purchases easily without cash.
How does SEPA Direct Debit work?
If you select SEPA Direct Debit as your payment method on lufthansa.com, you will be asked to enter your IBAN. Once you have entered the number, you must confirm the SEPA transfer. The corresponding amount will be withdrawn from your account. Please note that there is an advance booking period of eight working days (192 hours) when paying via SEPA.
What is an IBAN?
The IBAN (International Bank Account Number) has replaced the account number and bank sort code that were previously commonly used in Germany.
You can find your IBAN on your bank statement and elsewhere. It can also be found on the bank cards of most payment service providers.
If you do not have your IBAN to hand, you can use one of the freely available IBAN calculators to find the number that applies to your account.
The highest security standards and data protection certified by TÜV Saarland, Germany’s largest institution for security and quality. Pay for your lufthansa.com online booking conveniently and securely.
Sofort GmbH was founded in 2005 and since 2014 has been part of the Klarna Group, Europe’s largest payment provider. With the Sofort payment method, the market leader in direct payment methods in Germany, the Klarna Group offers an innovative product for risk-free shopping online.
What is Sofort?
Sofort gives you the opportunity of making a transfer from your online bank account during the booking process without registration – easily, quickly, and securely. As the transaction confirmation takes place in real time, Lufthansa can issue your ticket immediately.
How can I pay using Sofort on lufthansa.com?
If you select Sofort as your payment method on lufthansa.com, you will be redirected to the Sofort page, where you can select your bank and enter your online banking details. The payment must be confirmed using a TAN. Once the payment has been made successfully, you will be redirected to the Lufthansa payment confirmation page.
Please note that paying with Sofort is only possible in certain countries and only for transactions in EUR and CHF.
What is Cash & Miles?
With Cash & Miles, Miles & More members can redeem their award miles in part or in full for flights at lufthansa.com. This is possible from as little as 3,000 miles and for all travel classes. The fare is calculated based on the total ticket price, including taxes, fees, and surcharges. If you don’t have sufficient miles in your personal mileage account for a flight award, you can still redeem the miles you have earned thus far to pay for part of the cost of the flight.
Of course, the attractive flight awards in the Miles & More program are still available.
How does Cash & Miles work?
Please note that the Cash & Miles service is currently only available via the flight search on the Cash & Miles detail page:
- Use the flight search on the Cash & Miles page.
- Enter your Miles & More login details.
- Choose your preferred flight on the booking screen.
- Select how many miles you would like to redeem.
- Complete your booking securely.
In which countries can I use Cash & Miles?
Algeria, Angola, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Equatorial Guinea, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Republic of Korea, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Montenegro, Morocco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, USA and Vietnam.
- Payment by instalments
Residents of Brazil and Colombia have the option of paying by instalments if their trip begins in their country of residence and the credit card used for payment was issued in the same country.
If your route entitles you to pay in instalments, you can select this option directly on the payment page. Once your reservation has been entered into the system, you will be sent a booking code and all you have to do is contact our customer service regarding the payment plan.
- In-agency payment
Residents of the countries listed below have the option of reserving online and paying at a specific agency within a set time limit. Please note that this option is not available for last-minute departures and that the journey must start in your country of residence.
Online reservation with payment in cash is possible in the following countries: Algeria, Equatorial Guinea, Kenya, Morocco, Nigeria, and Tunisia.
- Other local payment options
Residents of selected countries can use the payment methods listed below if their country of departure is the same as their country of residence. To use these services, you can choose the local payment method on the payment page. Once your reservation has been entered into the system, you will receive an email confirmation with detailed payment information. Please note that this option is not available for last-minute departures.
Kenya: bank transfer, mPESA
Nigeria: bank transfer, local debit cards
Please note that prices may vary depending on the use of certain payment methods.
The availability of individual payment methods may vary depending on country of residence, currency of the itinerary and time to departure, or depending on third-party products in the shopping cart.
Payments at the airport
You can pay for additional services, such as upgrades or excess baggage, directly at the airport. Please note that we offer separate payment options there.