Important addresses and telephone numbers

You can get information for passengers with reduced mobility by calling the telephone number +49 (0) 800 - 838 4267 (free of charge if phoning from a Deutsche Telekom landline; charges for calls made on the network of another subscriber network operator or from a mobile phone may differ).

For all other enquiries, please contact the Lufthansa Service Center.

Airport Contact us
Frankfurt Airport Lufthansa information Frankfurt
+49 69 86 799 799
(07:00 - 23:00)

Parking: +49 69 69 07 88 89
Porters: +49 1806 372 4636
Munich Airport Airport information
+49 89 97 500
(00:00 - 24:00)

Social service and pastoral care
Central area, Terminal 1, Level 5
(08:00 - 18:00)

Medical Service
Terminal E
(00:00 - 24:00)
Other airports You can obtain information on all major and regional airports in Germany from the Working Group of German Commercial Airports (ADV).
Information on the major international airports is provided by the Airports Council International (ACI).