Flight disruptions

We make every effort to always get you to your destination on time and reliably. However, if air traffic disruptions do occur, if your departure gate is changed, your flight is delayed or even has to be cancelled, you can find all the answers to the most frequently asked questions here. You can find out whether your flight has been affected here: current flight information.

Frequently Asked Questions and Answers

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Perfectly prepared

Use our travel briefing for optimal travel preparation.

Help and Contact

Do you have a query about a specific topic, or would you like to give us some feedback? Find the most frequently asked questions and our contact options.