Transiting in Singapore
As part of the effort to gradually reopen Singapore’s air transport, passengers onboard Lufthansa flights will be allowed to transit through Singapore Changi Airport with effect from 04 January 2021.
While we are excited to welcome you back on board, passengers are required to follow the regulatory requirements of the Civil Aviation Authority of Singapore (CAAS) during your transfer in Singapore.
Before you book
Check eligibility to transit
Lufthansa customers can now transit through Singapore Changi Airport (SIN) from a list of approved cities to approved destinations with our joint-venture partner Singapore Airlines (SQ) only.
The current regulatory approval includes all cities served by Lufthansa in Europe (Schengen Area only, Russian Federation, Turkey, and United Kingdom) and the United States via our hub Frankfurt to Singapore and onto the approved SQ destinations and vice versa. The countries approved for transit flights must be your first point of departure. Exceptions are if your first point of departure is for a domestic flight.
Please click here to check our latest list of regulatory-approved itineraries to find out if you can transit through SIN.
Passengers with a travel history to the United Kingdom in the past 14 days will not be allowed to transit through Singapore Changi Airport due to regulatory requirements, with the exception of Singapore citizens and Singapore Permanent Residents. You may also refer to ICA’s website (https://safetravel.ica.gov.sg/) before you commence your travel to inform yourself about the latest changes to immigration/transit policies.
When making a reservation
Your flights must be booked on the same ticket and not separate tickets to ensure compliance with various authorities’ health and safety measures for travel during this period.
Flying from your departure city
Complete pre-departure health declaration
You may be screened for signs of illnesses at your departure airport and asked to declare your health status at your departure airport. In line with the regulatory guideline, you will not be allowed to board the flight if you exhibit any respiratory illness symptoms.
Proceed to the boarding gate early
As there will be several checks conducted prior to boarding, passengers are required to proceed to the boarding gate early.
Wear a face mask
You are required to wear a face mask throughout your flight except during mealtimes. We would recommend you bring along several masks so that you can change them if necessary. As face mask policy may vary, please check the requirement of the respective airlines.
For more information on the requirement of face mask onboard Lufthansa flights, click here.
At Singapore Changi Airport
Transit Passengers from Australia, Brunei, Mainland China, New Zealand, and Taiwan
Please note that Singapore has unilaterally lifted border restrictions with Australia, Brunei, Mainland China, New Zealand, and Taiwan. Except for temperature screening, Transit passengers from these countries/regions will be able to move freely within the transit area during their layover at Changi Airport.
All arriving passengers at Changi Airport will have their temperature screened. Medical staff will attend to you if you are running a fever, exhibiting any respiratory illness symptoms, or are feeling unwell.
Arriving at Singapore Changi Airport
All transit passengers will receive a wristband on arrival at Changi Airport. As per regulatory requirements, you must always wear the wristband during your transit stay.
Be ushered to your next boarding gate or transit holding area
An usher will welcome all transit passengers.
If your transit time is less than 75 minutes, you will directly proceed to your next boarding gate. If your transit time is more than 75 minutes, you will be guided to a designated transit holding area. Our ground personnel will guide you on arrival.
Due to regulatory requirements, you must not visit any shops, restrooms, or amenities en route to the next boarding gate or the designated transit holding area.
Rest and relax at your designated transit holding area
Your designated transit holding area will contain all the comforts you need to rest and relax before your connecting flight. This includes complimentary WiFi, a snoozing corner, food kiosks, vending machines, a smoking room, and restrooms. You will also be able to order food from outlets in Changi Airport to be delivered to you. Do note that you must stay within this designated transit holding area at all times, and remember to keep your face mask on unless you are eating, drinking, or smoking.
Access to Lounges
Due to regulatory requirements to keep transit and non-transit passengers apart at Singapore Changi Airport, lounge access is only available to non-transit passengers departing from Singapore, and transit passengers from countries which Singapore has unilaterally lifted border restrictions.
Suppose you have a transit time of six hours or longer. In that case, you may wish to note that Aerotel Singapore, the transit hotel at Changi Airport Terminal 1, and Ambassador Transit Hotel at Changi Airport Terminal 3 are open for bookings at your own expense. In line with the regulatory requirement, transit passengers with hotel bookings will be ushered first to the transit holding area for the transit verification checks before being assisted to the hotel upon completing the checks. Transit passengers must strictly remain in the hotel room throughout their entire stay. Upon checking out from the hotel, you will be assisted back to the transit holding area before being ushered to your connecting flight.
For more information on transiting through Singapore Changi Airport, click here.
Your connecting flight
Listen out for your boarding call
Around 75 minutes before your flight departs, you will be ushered in groups from the transit holding area to your boarding gate for security screening and boarding. Transit passengers will board before all other passengers, regardless of cabin class.