The right insurance cover for your trip

Protect your trip with the insurance cover of our partners. All important Covid-19 benefits are already included in our individual insurance packages and will therefore also provide you with comprehensive cover in the event of a Covid-19 infection.

With our insurance partners AXA Partners and AIG Europe S.A. we offer you three individual packages for your coverage. Some of these can be purchased during the booking process, after booking or without having a flight reservation at all.

AXA Partners Travel Care Basic

The basic package can be purchased after booking your flight and even independently of it. Among other advantages, it offers you support in the event of a medical emergency and coverage of quarantine costs.

  • Medical assistance and worldwide access to German and English-speaking doctors.
  • Coverage of medical costs related to a Covid-19 infection or treatment abroad, incl. return transports
  • Reimbursement of hotel accommodation and rebooking costs due to quarantine
  • Travel liability insurance and travel accident insurance
  • Costs: a flat rate of 15 euros

AIG Travel Care

The Travel Care insurance package applies in relation to a flight reservation. It includes travel cancellation and travel interruption insurance as well as additional Covid-19 benefits such as a compensation payment should you have to go into quarantine at your destination due to a Covid-19 infection.

  • Travel cancellation insurance
  • Travel interruption insurance
  • Reimbursement of hotel accommodation and rebooking costs due to quarantine
  • Pre-travel information and assistance with any Covid-19-related entry problems
  • Costs depending on travel dates

AIG Travel Care Plus

In addition to the Travel Care benefits, the Plus package also covers medical costs in the event of a Covid-19 infection. Any emergency medical repatriation is also covered.

  • Travel cancellation insurance
  • Travel interruption insurance
  • Reimbursement of hotel accommodation and rebooking costs due to quarantine
  • Pre-travel information and assistance with any Covid-19-related entry problems
  • Medical assistance and worldwide access to German and English-speaking doctors
  • Coverage of medical costs in connection with a Covid-19 infection or treatment abroad, incl. return transports
  • Costs depending on travel dates

Insurance conditions

The AXA Partners Travel Care Basic insurance package can be booked with the Lufthansa Group's insurance partner AXA Partners after and also independently of a flight reservation for passengers residing in the European economic area.

The insurance packages AIG Travel Care and AIG Travel Care Plus can be booked with the Lufthansa Group's insurance partner AIG Europe S.A. for passengers residing in Germany, Austria or Switzerland* via the direct sales channels.

* Customers receive different products when making bookings involving Bulgaria, Estonia, Greece, Hungary, Ireland, Kuwait, Latvia, Romania, Singapore, the United Arab Emirates, the United Kingdom, the United States of America and South Africa.

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