Guidelines for travelling safely
In times like these we attach great importance to making you feel comfortable on your journey and flight with Lufthansa. That’s why we and our partners have put in place numerous protective and hygiene measures.
Before the trip
Entry requirements
Current entry requirements vary between destination countries and may change at short notice. In some circumstances a negative Covid-19 test is required.
Covid-19 tests at airports
Many airports are offering passengers Covid-19 tests. You can access information about airport test centres after entering your departure and destination airports here.
Mobile check-in
We recommend that you use digital, contactless check-in via our website or the Lufthansa app.
Reduced carry-on baggage
Some authorities and airports are currently restricting the amount of carry-on baggage you can take with you. This is to reduce waiting times at security and speed up boarding and disembarking.
Face masks
On all flights to and from Germany it is mandatory to wear a medical face mask during boarding, on board and when leaving the aircraft. On long-haul flights we recommend you bring several masks.
Restaurants
Currently, many airport shops and restaurants are closed. This means that the catering options may be limited.
At the airport
Face masks
At airports it is mandatory to wear a medical face mask in shops, on public transport and sometimes in the terminal buildings as well.
Disinfection
At the airports, clearly visible dispensers provide sanitiser for you to regularly disinfect your hands.
Mobile check-in
We recommend that you use digital, contactless check-in via our website or the Lufthansa app.
Baggage drop-off
Our self-service kiosks enable contactless baggage drop-off.
Reduced carry-on baggage
Some authorities and airports are currently restricting the amount of carry-on baggage you can take with you. This is to reduce waiting times at security and speed up boarding and disembarking.
Security checks
As a result of modified procedures, you may have longer to wait at security. Details can be found on the airports’ websites.
Boarding and on board
Contactless boarding by group
Boarding takes place in groups while maintaining a minimum safe distance. Our automatic boarding gates enable contactless boarding.
Cabin cleaning
Our aircraft cabins are deep cleaned before and after each flight. In addition, the frequency and intensity of cabin cleaning has been increased.
Disinfectant wipes
On boarding, each passenger is given a disinfectant wipe to clean the surfaces around their own seat.
Face masks
Wearing a medical face mask is mandatory during your entire time on board.
Air filters
The air filtration system changes the air in the aircraft completely approximately every three minutes to provide excellent air quality. Combined with the wearing of a face mask, this ensures comprehensive protection.
Simplified on-board service
To reduce person-to-person contact on board too, our current in-flight service has been modified and simplified.
At the destination airport
Entry requirements
Current entry requirements vary between destination countries and may change at short notice. In some circumstances a negative Covid-19 test is required.
Keep your distance
To protect all passengers during disembarkation, please maintain the minimum safe distance when leaving the aircraft and also wear a medical face mask.
Quarantine obligation
Passengers entering or returning to Germany from foreign Covid-19 risk areas are obliged to quarantine.
Increased checks
There may be increased checks at airports, in particular if you are arriving from high-risk regions with a very high incidence of the virus or regions with a high prevalence of Covid-19 variants.
Covid-19 tests at airports
Many airports are providing Covid-19 tests. You can find information about the test centres at your departure airport after entering your departure and destination airports here.
Make your connection safely
Our partners too have taken protective measures to ensure your safe onward journey. Regulations for your connecting flight may therefore differ in some cases.
Travelling and Covid-19
At Lufthansa, your safety is our top priority. That is why you will find the most important information about planning your journey here.
Extended rebooking options
Stay flexible and amend your bookings without rebooking fees.
More comfort on board
Enjoy more comfort on board and book the adjacent seat as well from just 35 euros.