The mobile boarding pass – check in via your mobile device and save time
Even when you're out and about, you can conveniently check in via your smartphone or tablet and download your mobile boarding pass.
Information about online or mobile boarding passes
We ask for your understanding that for regulatory reasons, we are currently not permitted to issue online or mobile boarding passes on some routes. In such cases, you will only receive a check-in confirmation. A boarding pass will then only be issued after your Covid-19-related travel documents have been checked at a counter at the airport.
You can find more information about the Covid-19-related travel documents you require by entering your departure and destination airports here:
Check in with your smartphone
From as early as 23 hours before departure you can check in with your smartphone, reserve your seat and receive your mobile boarding pass. Simply enter lufthansa.com in your mobile phone’s browser or use the Lufthansa app.
Please be aware of the check-in deadlines – the times by when you must be in possession of your boarding pass and have checked in your baggage. These deadlines vary from airport to airport.
The mobile boarding pass
You will receive your mobile boarding pass after mobile check-in and also after online check-in if you request it. After the confirmation ‘You are checked in’, you will receive your mobile boarding pass as an in-app directly in your boarding pass file, by email or sent as an SMS link straight to your smartphone.
Availability of the mobile boarding pass
The mobile boarding pass is available for almost all Lufthansa destinations. In exceptional circumstances, however, it is possible that a mobile boarding pass cannot be issued due to official regulations. In this case, you will only receive a confirmation of check-in. You will then be handed your boarding pass at the airport counter.
Manage your mobile boarding pass
After receiving your mobile boarding pass, you can manage and use this offline if you have the Lufthansa app, the iOS Wallet or Google Pay.
If you have problems with your mobile boarding pass
Should you have any problems with your mobile boarding pass, you can, of course, collect a conventional boarding pass from a check-in machine or from a Lufthansa check-in counter at the airport. The same applies if, for example, your mobile phone’s battery is empty or you have inadvertently deleted your mobile boarding pass.
Quicker on board – with or without baggage
Save valuable time with your mobile boarding pass: if you are travelling with carry-on baggage only, you can go straight to security and then proceed to your gate. If you have other bags, you can simply check these in on the way to your gate at one of the designated Lufthansa bag drop-off counters or at the self-service bag drop kiosk.