Feedback and contact form

If you have any questions or comments about your flight booking or our technical platforms, please feel free to use our contact from. 

Please note: to enable us to process your enquiry as quickly as possible, please always state your name, your 13-digit ticket number (220-XXXXXXXXXX), your 6-digit booking code, your address and your Miles & More number, where applicable, as well as your 8-digit feedback ID. Please make sure you do not send us any credit card details.

For enquiries about travel that has already taken place, you can also contact us by email (unencrypted traffic) or write us a letter. Alternatively, please telephone the Lufthansa Service Center about any upcoming travel.