Exemption of wearing a mouth-nose-cover
The obligation to wear a medical facemask applies to all passengers and staff on board. The only exceptions to the obligation are children under the age of six and persons who are not able to wear a mask for medical reasons.
We only accept an exception from the obligation to wear a mask on presentation of a validated negative PCR test result and a medical certificate on the corresponding Lufthansa Group form. The test result must not be older than 48 hours prior to the start of the respective outbound and return flight. In case you, for factual reasons, are unable to present a Covid19 negative test meeting the requirements, please contact us via email.
Please do not send us any sensitive information about yourself, such as health reports or certificates, to this address. Communication via this e-mail address is not encrypted.