Information about travelling with service dogs

On Lufthansa flights, you can bring your service dog into the cabin with you free of charge.

We distinguish between:

  • Service dogs on direct flight to/from the US
  • Service dogs on all other flight (excluding direct flights to/from US)

When taking a service dog with you into the cabin, the general advice for transporting animals in an aircraft also applies.

General requirements for taking a service dog into the cabin

To ensure the safe and undisturbed operation of the flight, your dog must be trained to be obedient to your commands and must behave appropriately in a public space (in other words, no barking, growling, or jumping up at people or other animals).

On no account may the dog relieve itself in the cabin or at the boarding gate, or may only be permitted to do so in such a way as to cause no health risk or hygiene problems.

If your dog does not behave in an appropriate manner, Lufthansa may transfer the dog to the cargo hold at an additional cost or refuse to transport the animal. You are liable for any damage and additional cost arising from the transport of your dog.

On board:

  • Your dog must fit in the foot space of your seat and be attached to your safety belt an animal belt which Lufthansa will provide.
  • The animal may on no account sit on a passenger seat.
  • We recommend securing the dog with a harness rather than a collar.
  • While it is not a requirement for travelling with a service dog, we strongly request that you bring a muzzle with you for your dog as an added precaution and out of consideration for other passengers.
  • Should a situation arise in which your dog poses a threat to the safety of other passengers, you will be required to muzzle your dog or your dog will be denied travel on Lufthansa flights.

Checklist for taking a service dog with you into the cabin

To make your preparations easier, we have prepared a checklist for you with all the important points.