Digital document check: our service to ensure a relaxed trip

Have you remembered all your travel documents? And are they all valid for your forthcoming trip? Be safe and use the free option to have your Covid-19 travel documents checked by our Health Entry Support Centre before the start of your trip. This will help you enjoy a relaxed start to your flight.

Fast, simple, digital: your benefits

  • Be certain in good time that you have met all the relevant entry requirements
  • Fast and prompt notification if your documents are missing, incomplete or incorrect
  • Your digital boarding pass is issued once your document check has been completed successfully
  • Get that secure feeling that you will arrive at the airport with the correct documents and so make your way to boarding relaxed

Several systems will be put in place in future to digitise and standardise the document check. Lufthansa offers digital document checks via the Health Entry Support Centre on several connections.

Using the digital check for your entry documents in accordance with the relevant Covid regulations of your country of travel is voluntary. You can also continue to have them checked manually at the airport. However, please note that this may result in longer waiting times.

Which documents do I have to upload?

Different regulations apply depending on the destination and route. Inform yourself about the regulations for entering Germany and the international entry requirements in good time.  

The documents that you will generally have to upload include:

  • digital registration on entry (e.g. the DEA for Germany or the Passenger Locator Form for Spain and Portugal)
  • official proof of Covid test results or
  • vaccination passport (digital or printed): vaccination completed, i.e. the last dose was administered at least 14 days previously.

Upload your Covid-19 entry documents

Upload

Upload your complete entry documents in encrypted form using the form (up to twelve hours before departure).

Check

Your documents are unloaded in encrypted form and we will then only check that they are complete and correct.

Confirmation

You will receive confirmation that the documents are valid for entry or you will receive feedback that the documents you submitted were incomplete or invalid.

Check-in

Your digital boarding pass is issued once the check has been completed successfully.

FAQs

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Travelling and Covid-19

At Lufthansa, your safety is our top priority. That is why you will find the most important information about planning your journey here.

Entry requirements

Check the entry requirements at your destination or find out about the requirements for Covid-19 tests.

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