Our contacts

If you want to book or change flight, get information about our flight services and Miles & More program, if you have any feedbacks regarding recent travel experience with Lufthansa or need a technical support for your online-booking at lufthansa.com, follow the links and find the necessary contact information.




Town ticket office closure in Kiev

Lufthansa ticket office in Kiev located on 9/2 Velyka Vasylkivska Street will be closed for public as of 1 December 2013.

To book flights, change reservations, cancel booking, check Miles & More account, you still can use our online-services at lufthansa.com. But you can also contact for assistance our Call Center and Lufthansa City Center agency or your travel agent.


Help & Contacts

Lufthansa Service Centers

Lufthansa Service Center

Flight bookings, ticket payment, change of reservation, booking cancellation and refunds, service information.

Miles & More support

Miles & More help & support

Program and services information of partner, account statement, miles retro-credit, booking of award tickets etc.

Online-booking technical support

Technical support in booking, changing and cancelling tickets at lufthansa.com.

Star Alliance