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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Information and Reservation

Hotline: +31 900 – 1234 777*
Service hours
Monday - Sunday open for 24 hours. * (0,15 EUR/Minute)
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways:

- Simply and conveniently by using the feedback form 

- By sending an e-mail: customer.relations@lufthansa.com
To ensure a prompt response, please provide your full name, address, M&M number and Feedback ID, if available, but no credit card details.

- By writing: Worldwide address

by telephone

0900 - 1234 221*Hotline: 0900 - 1234 221*
Service hours
Monday
08:30 - 21:00
Tuesday
08:30 - 21:00
Wednesday
08:30 - 21:00
Thursday
08:30 - 21:00
Friday
08:30 - 21:00
Saturday
08:30 - 21:00
Sunday
08:30 - 21:00
Service provided in english after 17:30

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

* from within the Netherlands only

Miles & More Service Team

City
Verl Germany
Zip
33409
Address / P.O Box

Postfach 12 00

Phone 1
0900 - 1234 380*0900 - 1234 380*
Service hours
Monday
09:00 - 17:30
Tuesday
09:00 - 17:30
Wednesday
09:00 - 17:30
Thursday
09:00 - 17:30
Friday
09:00 - 17:30
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

* (not reachable from abroad)

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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