Current travel information
• First and Business Class guests: 40 minutes before departure
• Premium Economy and Economy Class guests: 60 minutes before departure
• Small electronic devices (personal electronic devices, e.g. iPad) may also now be subject to a security check; however they can still be taken into the aircraft cabin
• Check-in deadlines for intercontinental flights from Brussels, Cologne-Bonn, Geneva, Vienna and Zurich will not change, nor will the check-in times for continental flights.
• The minimum connecting times at Lufthansa Group hubs will also remain unchanged for the present.
• Passengers who have booked a long-haul flight to the USA are requested to arrive at the airport in good time.
• For USA flights from Zurich, SWISS recommends that its passengers are at the airport at least three hours before departure.
Effective 10 November 2016, visa-exempt foreign nationals must have an eTA before they can board a Lufthansa flight to Canada. For application and an overview of affected nationalities please go to: Canada.ca/eTA.
Due to these decisions, Lufthansa has banned this device on all their flights with immediate effect. The smartphone is neither allowed on board nor in the carry-on and checked baggage.
Lufthansa Group does not offer any storage facilities at the airports.
The ministries of interior of several Member States have recently introduced temporary border controls. Therefore spot checks have also to be expected for travels within Schengen-countries. Non-compliance can result in a fine and an entry ban for these countries.
The Lufthansa group has announced that, with effect from 16 September 2016, electronic personal transportation devices powered by lithium batteries will be prohibited on board their aircraft, both in checked-in luggage and also in hand luggage. This type of personal transportation device includes hover boards, mini-Segways, airwheels and portable electronic scooters. This regulation applies to all such devices, regardless of the capacity of the battery.
Exceptions are made for devices needed by persons with reduced mobility. As long as relevant documentary evidence can be provided, wheelchairs and other mobility aids powered by lithium batteries may be transported, according to the regulations in place for airlines of the Lufthansa Group.
With coming into effect, all existing ESTA-approvals will be revoked for this group of travelers, which means that US Visas will be required to enter the US for work and travel.
The US-Government currently determines to what extent travelers who have traveled after 1 March to one of the above mentioned countries, can be exempted from the restrictions.
We strongly recommend that all affected travelers inform themselves about these new requirement before travelling to the US, notwithstanding an existing ESTA approval.
In addition it has been abolished for young persons aged 12 to 15 years when travelling in economy class, on all flights departing UK airports on or after 1 March 2016.
For more information click here.
This regulation also applies to overflights of US territory, i.e. flights from/to, for example, Canada, Mexico and other Central-American countries, which are scheduled to fly into US airspace.
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