Contact us

Contacts worldwide

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Reservation

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Contact Details

Contact Details
Name
Customer Service and Support Center: Reservations and Information
Phone 1
+86 4008 868 868
Phone 2
+86 21 5352 4999 (Shanghai 上海), +86 10 6468 8838 (Beijing 北京)

Service hours

Contact Details
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
09:00 - 19:00
Closed for public access, ticketing counter is only located at Beijing and Shanghai Pudong International Airport.

Airport Offices

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Beijing

Contact Details
Name
Lufthansa Beijing airport officeBeijing International Airport
City
Beijing
Zip
100621
Address 1

C5S048 Terminal 3. C5S048 客运航站楼3

Address 2

Beijing Capital International Airport 北京首都国际机场

Address / P.O Box

China 中国

Phone 1
010 6459 8866
Fax 1
010 6459 0033
Service hours
check-in open 3 hours before flight departure
Service hours
Monday
07:30 - 15:00
Tuesday
07:30 - 15:00
Wednesday
07:30 - 15:00
Thursday
07:30 - 15:00
Friday
07:30 - 15:00
Saturday
07:30 - 15:00
Sunday
07:30 - 15:00

Nanjing

Contact Details
Name
Lukou international airportNanjing
City
Nanjing
Zip
210029
Address 1

Room 417,4th floor,Passenger terminal, Nanjing Lukou International Airport. 南京禄口国际机场机场候机楼4层417室.

Address 2

中国江苏省

Phone 1
025 5248 8118
Phone 2
025 5248 8150
Service hours
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
09:00 - 19:00

Qingdao

Contact Details
Name
Lufthansa Qingdao officeLiu Ting international Airport
City
Qingdao
Zip
266108
Address 1

P.O. Box China: Passenger Terminal, Qingdao Liu Ting International Airport, 99 Minhang Road, Chengyang Distric

Phone 1
+86 532 8378 7788
Fax 1
+86 532 8378 7789
Service hours
Tuesday
08:30 - 15:30
Wednesday
13:30 - 17:30
Thursday
08:30 - 15:30
Friday
13:30 - 17:30
Saturday
08:30 - 15:30

Shanghai

Contact Details
Name
Lufthansa Airport OfficeShanghai Pudong International Airport
City
Shanghai
Address 1

2-B11-Room 319, Check in Row C(North). 2-B11-319室, 办票C区域(北面)

Address 2

3rd floor Passenger Departure Hall, Terminal 2. 3楼客运出发大厅, 2号航站楼

Phone 1
021 6834 5588
Service hours
Monday
08:30 - 00:30
Tuesday
08:30 - 00:30
Wednesday
08:30 - 00:30
Thursday
08:30 - 00:30
Friday
08:30 - 00:30
Saturday
08:30 - 00:30
Sunday
08:30 - 00:30
Ticket counter opens 3 hours before flight departure

Shenyang

Contact Details
Name
Lufthansa Ticket Counter Shenyang
City
Shenyang
Zip
110169
Address 1

Room C3173, Departure Level, Terminal 3, Shenyang Taoxian International Airport 中国辽宁省沈阳桃仙国际机场 T3航站楼出发大厅 C3173室

Phone 1
+86 24 3192 9712 / 3192 9713
Fax 1
+86 24 3192 9714
Service hours
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
09:00 - 19:00