Current flight information
The union ver.di has called on the staff of the handling partner Swissport Losch to take part in a warning strike on Wednesday, 10 August from 10.00 - 15.00 at Munich Airport. For this reason, there will be restrictions and cancellations on Lufthansa flights operated by Lufthansa Cityline and Air Dolomiti during this time.
We ask you to check the status of your flight online at regular intervals. Due to a technical problem, these queries are currently only possible in the Lufthansa APP.
Also, unfortunately, the entire service for HON members in Munich is suspended during this time. This applies to all Lufthansa Group flights.
Your flight has been cancelled and Lufthansa has given you an alternative?
If you have been informed about a rebooking, we recommend that you use this alternative. Please only contact a Service Center if it is impossible for you to travel with the booked alternative.
Your flight has been cancelled and Lufthansa has not informed you of an alternative?
After a rebooking, Lufthansa can only actively notify you if you have provided your contact details. If you have not received an alternative flight, please enquire via the self-service booking page My Bookings. Please only call a Call Centre if you cannot find an alternative there either.
If a domestic Lufthansa flight is cancelled, you can exchange your ticket into a Deutsche Bahn ticket free of charge. Please remember to make a reservation, which you can do via the Deutsche Bahn site. You can submit costs for the reservation to Lufthansa afterwards.
You can find information on air passenger rights here.
Due to a technical problem on the flight status page of lufthansa.com, all flight information on this page are incorrect or not up-to-date. Lufthansa is working on a quick solution of the problem. Until then, please use the flight status page in the Lufthansa APP, which is not affected by any technical problems.
We would like to give you some tips to ensure that the start of your journey with the Lufthansa Group is pleasant and as smooth as possible
Use our Travel Briefing as a guide for a well-prepared trip.
If there are any irregularities on your flight, we have summarized the most important issues for you:
For guests with current baggage delivery irregularities, we have compiled the most important information under this link.
Lufthansa and all Lufthansa Group Airlines are suspending flights to and from Ukraine until 25. March 2023.
The airspace over Ukraine is currently closed and no overflights are taking place.
Lufthansa is constantly monitoring the situation and will decide on further flights later.
Lufthansa will not use the Russian airspace until 25. March 2023 due to the current regulatory situation. For this reason, all Lufthansa flights to and from Russia must be cancelled during this period.
Lufthansa Group continues to monitor the situation closely and is in close exchange with national and international authorities.
Currently, fraudulent fake pages with purported Lufthansa contacts can be found on the Internet using the standard search engines. These aim to access the (personal) details of our customers. Please only use channels listed on lufthansa.com for making contact, and enter your details only on lufthansa.com. Always access the website manually by typing in your browser’s address bar, and do not follow any link that has not been made available by Lufthansa.
We are currently experiencing a high number of customer contacts in our Lufthansa Service Centers, which may lead to longer waiting times. We apologise for the resulting longer waiting times. Our staff will do everything possible to process your requests as quickly as possible. If you have any questions about the entry requirements at your destination, please first consult the travel regulations on our website.
If you plan to contact one of our ticket and service counters at our stations in Frankfurt or Munich in person, please note the following points:
- ticket refunds cannot be processed at our airport stations
- at the moment only guests can be served at these airport, with a departure within the next 48 hours
Longer waiting times can also occur at airport counters at present. Our staff will attend to you as soon as possible.
This might also be of interest to you
Travel and corona
At Lufthansa, your safety is our top priority. That is why you will find the most important information about planning your journey here.
Entry regulations for your destination
Check the entry regulations at your destination or find out about the requirements for Corona tests.
Digital Services
Get all the most important things done for your upcoming trip while you’re still at home by using our digital services and feel more relaxed when travelling on the day of your trip.