Current flight information
Due to a National Air Transport strike in Italy on Sunday, 02.04.2023, there may be disruptions on Lufthansa Group flights to and from Italy.
Please check the current status of your flight prior to departure.
Please enter your mobile number in your Miles & More profile or in your booking, so you will be automatically advised about changes in the future.
Service Center
Chat Assistant
Was your flight cancelled at short notice? Using our chat assistant, you can check whether you have already been rebooked or select alternatives yourself and make the rebooking free of charge.
Hotline
In case you are not able to use the self-service options mentioned above, please contact our Service Center at +49 (0) 69-86-799-799 *, or one of our local Lufthansa phone numbers.
We ask for your understanding that there may be longer waiting times due to the increased volume of calls.
* Calls from landlines are charged at local rates, prices from the mobile networks depend on the provider and may vary.
Air passenger rights
Advice regarding air passenger rights can be found here
If there are any irregularities on your flight, we have summarized the most important issues for you:
Fast assistance in case of flight irregularities
For guests with current baggage delivery irregularities, we have compiled the most important information under this link.