Services at the airport

Our offer to you: more time for what matters

Thanks to our arrival, baggage, orientation and check-in services, you have more time to focus on the essentials.

Security Fast Lanes

As a status customer or First Class or Business Class passenger, with the Security Fast Lanes, you can get through security faster at selected airports, leaving you more time for the things you enjoy at the airport.

Time slot for security control

Make your trip as pleasant as possible and book a time slot for security control in advance. You can find out whether your airport offers this service here. 


Everything you need to know about boarding. Information about priority boarding on European flights, quick boarding with an electronic ticket and waiting lists for flights.

First Class Limousinen-Service / FIrst Class limousine service

Lufthansa Transfer Service

The Lufthansa Transfer Service helps passengers with stopovers at Frankfurt Airport and provides the latest information about connecting flights.

Lufthansa Guide Service

Assistance for foreign passengers who are flying from Frankfurt or Munich or who are transferring flights there. Further information about prices and how you can book can be found here.

Arrival services

Enjoy the benefits of our arrival services and make the most of a stay in one of our Lufthansa lounges as well as our other services.