Digital document check
For many trips, it is necessary to have proof of corona-related documents (e.g. Corona test) checked before departure. Use our digital services to check your corona-related travel documents. Upload the necessary documents for your flight to be checked by our Health Entry Support Centre – of course in compliance with data protection.
That way, you will receive information well in advance as to whether your travel documents are valid for entry or whether there is an urgent need for action. If the check is successful, you will also be given your digital boarding pass as usual. You can upload your documents up to 12 hours before departure of your flight.
By providing additional information in the form, you help us to process your request more quickly.
Participation in the digital verification of entry documents in accordance with the respective Corona regulations of your destination country is voluntary. You can also continue to have them checked manually at the airport.
How the digital document check works
Upload all of your entry documents using the form (up to 12 hrs. before departure).
Uploaded documents are checked for completeness and correctness.
Confirmation that entry documents are valid or feedback that the documents handed in are incomplete or invalid.
Issuing of the digital boarding pass after successful document check.
Notes on data protection and the processing of your data
Provided that you consent to the processing of your data in accordance with Art. 9, Para. 2 lit. a) EU-DSGVO, the upload of your travel-related booking data, as well as the aforementioned entry documents, takes place via an encrypted web form. This data is processed by our Health Entry Support Centre only for the purpose of checking compliance with the entry regulations of the respective destination country. You will be informed of the result of the check by e-mail. The data will be deleted no later than 48 hours after arrival at the destination. I can revoke my consent in the form of an e-mail (indicating last name, booking code and date of travel) (contact: email@example.com).
Some countries require valid proof of foreign insurance for entry. Please check the regulations of your destination.
The Health Document Check does not check passport or visa data. Therefore, only upload your passport if your destination country requires a Corona test with identity verification.