Did you miss your flight?

Gesch_ftsmann im gespr_ch mit einer Lufthansa Bodenmitarbeiterin __ Businesman talking to a Lufthansa ground staff

If you missed your flight, based on the conditions of your ticket you may be entitled to rebook your flight, for which you might have to pay a fee. Please call 0039 0899 198 000* for more info.

For Lufthansa tickets bought in Italy on Lufthansa.com/it, ticket office or call center Lufthansa, or via a travel agency, the following exception applies:
if you missed your outbound flight or for any reasons cannot fly the first booked segment and you still want to use your return flight as originally booked (without having to pay a fee), please call the Lufthansa Customer Relations team latest 24 hours after the planned first ticketed flight segment.

Phone number: 0039 0899 198 000*

*  Local calls rates from Italy apply, with no further charges. Between 22.00 and 08.30 customer support is provided only in English or German.