Terms & Conditions
#FindYourYesLufthansa
Entries for #FindYourYesLufthansa are now open. This contest is to be hosted on lufthansa.com and indirectly on Instagram. Participants have to include the hashtag #FindYourYesLufthansa in their posts to enter.
- Participants must take a photo of the word “yes” when it appears in the Lufthansa video played in cinemas and upload it as an Instagram Post (not a Story).
- The winning entry will be chosen at random. The winner will be contacted via Instagram Direct Message.
- Participants must follow @Lufthansa on Instagram.
- Participant profiles must be public during the contest period.
- The winner will receive a pair of return tickets to Frankfurt.
- By participating in this contest, each entrant fully and unconditionally agrees to accept these Official Rules as specified herein below.
- This contest starts on 4 July 2025 and ends on 18 July 2025 at 23:59.
Contest Overview
Participants in India are invited by Lufthansa to take part in the #FindYourYesLufthansa contest via Instagram.
Eligibility:
- The contest is open to Indian citizens who are residents of India, excluding public officials.
- Participants must be 18 years or older.
- Only complete entries submitted within the contest period will be considered.
- Employees of Lufthansa, its affiliates, and their immediate family members, as well as employees of Lufthansa’s advertising, marketing, media, or communication agencies, are not eligible to participate.
- No purchase, subscription, or fee is required to participate.
- Participants must ensure their employer’s internal policies permit participation in such contests.
- Participants must not have won a main prize in any Lufthansa Group contest in the past 12 months.
- The prize cannot be combined with any other offer or reward.
- Lufthansa reserves the right to extend the contest period beyond the originally stated dates.
Prize Terms & Conditions:
- The winner is solely responsible for arranging their passport, visa, and any other necessary travel documents for international travel. For non-ticket prizes (e.g., goodies), winners must provide accurate delivery details.
- Domestic travel within India, if required, must be arranged and paid for by the winner.
- Tickets will not be valid during trade fairs or special events.
- Blackout dates apply. Travel dates will be provided for selection; issuance will not be allowed during blackout periods.
- Tickets cannot be combined with any other offers or promotions.
- Tickets must be issued before 15 November 2025, and travel must be completed by 31 December 2025.
- The winner must notify Lufthansa at least one month prior to the intended travel date.
- Tickets will be issued in Economy Class only.
- Miles cannot be accrued on these complimentary tickets.
- Any gratuities, incidentals, or personal expenses are not included and must be covered by the winner.
- Winners will be notified via Instagram Direct Message.
- Prizes are non-transferable and cannot be exchanged for cash.
- Winners must accept the prize as offered and comply with all contest terms and conditions.
- Unclaimed prizes after the stipulated date will be forfeited.
- While flight bookings will be confirmed, boarding priority may be given to revenue passengers in case of overbooked flights.
- Lufthansa reserves the right to reject any incomplete or inappropriate entries, including those with misleading or objectionable content.
- By participating, entrants agree that Lufthansa and its partners may use their name, photo, and likeness in any media, without compensation, for promotional purposes.
- Participation constitutes agreement to these Official Rules, and all decisions made by the Promotion Administrator are final. Dummy or fraudulent accounts will be disqualified.
- Participants release Lufthansa and its affiliates, partners, and agencies from any claims, losses, or damages related to the contest or the use of the prize, including personal injury, death, or property damage.
- By entering, participants agree that Lufthansa may publish winning photos and related content on promotional websites, media, and other platforms, and may contact participants even after the contest ends.
- Lufthansa is not responsible for Instagram malfunctions or application issues that may affect contest participation.
- Lufthansa and its partners will not be liable for incorrect delivery information provided by winners.
- Winners agree to indemnify and hold Lufthansa harmless from any third-party claims arising from:
- Breach of contest terms and conditions
- Negligent actions or omissions
- Misrepresentation or false declarations
- Violation of any applicable law or regulation
Use of Personal Data:
For details on how Lufthansa handles personal data, please refer to our Privacy Policy: https://www.lufthansa.com/in/en/datenschutz
Winner Selection & Notification Process:
- Winners will be selected from all eligible entries submitted during the contest period.
- The selected winner will be contacted via Instagram Direct Message (DM) within 7 working days after the contest ends.
- No correspondence or disputes regarding the selection process will be entertained.
- It is the responsibility of each participant to ensure their Instagram profile is public and contact details (e.g., name, phone number, email) are accurate for verification purposes.
- Lufthansa reserves the right to choose the winners and to determine the prize to be awarded. No specific requests for alternate prizes will be accepted.
- Winners will be contacted individually. They must respond and provide:
- A valid passport copy
- Any other identification documents requested by the Promotion Administrator within 14 working days from the date of notification
- If the winner:
- Cannot be reached via the contact details provided
- Fails to acknowledge or respond within 14 working days
- Is found to be ineligible
- Or fails to comply with any of the contest rules → An alternate winner will be selected through a random drawing
- Lufthansa and the Promotion Administrator will not be held responsible for:
- Inaccurate information submitted by participants
- Miscommunication or failed attempts to reach the winners due to incorrect or outdated contact details
Disclaimer:
- All images used during the campaign are for illustrative purposes only.
- All information related to this campaign is provided solely for the purposes of participation. Lufthansa makes no warranties—express or implied—regarding the accuracy, reliability, or completeness of the content. Any reliance on such information is strictly at the participant's own risk.
Liability & Technical Disruptions
- The Promotion Administrator shall not be liable for any loss, injury, or damage arising from:
- Acceptance, possession, or misuse of the prizes
- Participation in the promotion
- Technical issues including, but not limited to:
- Network/server downtime
- Cable, satellite, or ISP disruptions
- Internet connectivity failures
- Hardware/software malfunctions
- Delays, errors, or data corruption
- Incomplete, lost, misdirected, or tampered entries
- Typographical or system-related issues affecting the contest or its administration
- The Promotion Administrator is also not responsible for any harm to a participant's or third party's device or data resulting from:
- Participation in the promotion
- Downloading of materials related to the promotion
- System/server failures
Right to Modify or Cancel
- The Promotion Administrator reserves the right to modify, suspend, or cancel the promotion if:
- The contest is compromised by technical failures, viruses, fraud, unauthorised intervention, or any other cause beyond reasonable control
- The integrity or fairness of the contest is affected
Disqualification Clause
- The Administrator reserves the right to disqualify any participant who:
- Attempts to tamper with the entry process
- Uses unfair means such as cheating, hacking, or automated entry systems
- Engages in harassment, abuse, or threats towards other participants or organisers
- Violates any rule intentionally to gain an unfair advantage
Participation in the contest constitutes full acceptance of this disclaimer and all Official Rules.