To your flight with Rail&Fly

The travel times for your train journey shown on your itinerary do not represent valid connections. You are free to choose your train connection – you will find suitable train connections on Deutsche Bahn’s website.

By booking via lufthansa.com
Following your online booking at lufthansa.com, you will receive a confirmation e-mail with a link to your train ticket. Please print out this ticket and remember to take it with you on the train, along with the means of identification you entered during the booking.

By booking through a travel agency or the Lufthansa Service Center
There are two ticket options available to you from 72 hours before your journey starts: a single or return ticket. Please note that the Rail&Fly ticket for your return trip will also be available at the earliest 72 hours before departure.

You can print out your Rail&Fly ticket online: Go to the AccesRail website and enter your name and either your ticket number or your booking code.

You can also use the Rail&Fly service as a family. Please note that only one Rail&Fly online ticket will be issued for all travellers.

Young passengers can enjoy the Deutsche Bahn entertainment programme on board the train.

For joint bookings for several passengers, only one Rail&Fly online ticket is generated. In this case, all the passengers must travel on the same train.

You may check in for your Lufthansa flight from 23 hours before departure, either from your PC or via your smartphone. Take your baggage on to the train with you and check it in at one of the Lufthansa bag drop-off counters at the airport.

For an online booking with a Rail&Fly ticket, the confirmation e-mail and related link will be sent to you immediately. In case of a rebooking of your flight, the online Rail&Fly ticket remains valid as long as your new travel dates lie within the period of validity printed on the ticket.

If you wish to rebook your flight, you must do so through the Lufthansa Call Center. The center will then rebook the corresponding Rail&Fly ticket. Rebooking online is not possible. Unfortunately, Rail&Fly tickets are non-refundable.

Our aim is to look after your needs as individually and comprehensively as possible – please therefore let us know your requirements, ideally at the time of booking.

If you are travelling with a wheelchair, a member of staff from the DB passenger information desk will accompany you to your train seat 30 minutes before the train departs. Upon your arrival, a member of our customer service team will take you to your departure gate.

Please note: Unfortunately, you will not be able to travel with Rail&Fly if you require a medical escort or must be transported lying down.

At the current time, no cross-border Lufthansa Express Rail connections are available. If you wish to travel by train to Frankfurt from another European country, please book this through Deutsche Bahn or the train company of the country from which you are travelling.