Current flight information
Trade unions in Italy have called for a general strike on Sunday, 04. June. This will also affect air traffic and we therefore expect disruptions to the Lufthansa Group's flight schedule to and from Italian airports. Please check the status of your flight.
In the event of a cancellation, Lufthansa will rebook you on another flight free of charge and usually automatically and inform you via your mobile phone number. If you do not receive a message from Lufthansa, please check the current status of your booking. Here you can also adjust the rebooking if required. Alternatively, you can also use the Lufthansa Chat Assistant.
If you have booked through a tour operator or travel agency, you may also contact the tour operator / travel agency where the booking was made.
If you are rebooked onto the following day, please check our information about hotel accommodation.
Hotline
In case you are not able to use the mentioned self-service options, please contact our Service Center at +49 (0) 69-86-799-799*, or one of our local Lufthansa phone numbers.
We ask for your understanding that there may be longer waiting times due to the increased volume of calls.
* Calls from landlines are charged at local rates, prices from the mobile networks depend on the provider and may vary.
You can find more information and tips in case of irregularities at short notice on our special page.
Advice regarding air passenger rights can be found here.
Currently, fraudulent fake pages with purported Lufthansa contacts can be found on the Internet using the standard search engines. These aim to access the (personal) details of our customers. Please only use channels listed on lufthansa.com for making contact and enter your details only on lufthansa.com. Always access the website manually by typing in your browser’s address bar, and do not follow any link that has not been made available by Lufthansa.
If there are any irregularities on your flight, we have summarized the most important issues for you.
For guests with current baggage delivery irregularities, we have compiled the most important information under this link.