With Travel ID, you have access to the services of Lufthansa and all the airlines of the Lufthansa Group via a single account – and even to Miles & More.
Travel ID – one login, lots of options
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What is Travel ID? -
Your access to all services -
Free messaging -
Frequently Asked Questions
What is Travel ID?
From booking to check-in and beyond – with Travel ID, you can now travel even more easily. It is your login for all our digital services. You can use it to quickly and easily access your data and enjoy relevant information and personalized services at any time. And that’s with any airline in the Lufthansa Group.
Quick & secure
Book and check in instantly: for this, store your personal data, payment details and important travel documents in your profile. Here they are stored securely and retrievable at any time.
Exclusive promotions
With your Travel ID, enjoy special offers and promotions as well as information tailored to you – exactly when you need it.
Earn miles
Activate Miles & More for your Travel ID and earn miles directly – when you fly, travel and shop. Redeem them for great awards, unique experiences or your next trip.
Your access to all our services
Always well informed: stay logged in and receive the right information at the right time and in the right place.
lufthansa.com
After logging in on our website, you have access to all your bookings and receive helpful information in the Travel Cockpit about your trip. In your profile, you store personal data, preferences and payment information, and save travel documents. This now makes it even quicker to book and check in. In Travel Insights, you can see a summary of all your trips from the last 10 years.
Lufthansa Chat Assistant
Quick, targeted help for your concerns: once you have logged in with your Travel ID, the chat assistant Elisa has all the necessary information. You will receive personalized answers to your questions, can conveniently re-book or request a refund. All without entering any additional data.
Lufthansa app
Stay well informed from booking to arrival: make the best use of the benefits of your Travel ID in the Lufthansa app. Once you have logged in, all of your information is saved and your personal travel assistant will inform you automatically about your upcoming flight. Have your boarding pass issued and receive access to additional personalized services.
Also conveniently book your next flight, including the seat, without entering data again.
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Internet on board
Enjoy FlyNet® with your Travel ID. Once you have logged in, you will automatically receive up-to-date information about your trip. Also, you can use the free, unlimited messaging for messenger services such as WhatsApp to stay in touch with your loved ones and surf the internet for reasonable prices on board.
Miles & More
If you wish, you can also earn miles with your Travel ID. To do so, activate Miles & More directly during registration or later in your account.
Additional benefits with Miles & More
- Earn miles and Points (Points, Qualifying Points, und HON Circle Points) with 40 airline partners
- Become a frequent flyer and enjoy privileges
- Earn miles for hotel and rental car bookings with many service providers
- Redeem miles for flight awards or other travel awards
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
Free messaging above the clouds
Travel ID and Miles & More customers can benefit from free, unlimited messaging in the FlyNet® portal on all short-haul and medium-haul flights with aircrafts of the A320 family equipped with wi-fi. Stay in touch with your loved ones above the clouds and relax during your flight.
Simply visit our FlyNet® portal using your mobile device on your next flight, log in using your personal Travel ID and select “Free Messaging”. You’re now ready to enjoy chatting above the clouds.
You don’t have a Travel ID or Miles & More account yet?
FAQs about Travel ID and Miles & More
How do I change the email address I use to log in? How do I add a flight to “My Bookings” in my Travel ID account? What is changing for me as a Miles & More customer? We would be delighted to help you in any way we can. We have compiled these and many other frequently asked questions for you in our FAQs.
Good to know
Lufthansa Group
The Lufthansa Group comprises both The Lufthansa Group Airlines and Miles & More GmbH.
Lufthansa Group Airlines
The following Lufthansa Group Airlines operate with Travel ID:
Deutsche Lufthansa AG, Austrian Airlines AG, Swiss International Air Lines AG, Brussels Airlines SA/NV, Eurowings GmbH and EW Discover GmbH.
From September 1, 2025, this will also include:
Air Dolomiti S.p.A., Italia Trasporto Aereo S.p.A. (ITA Airways), Lufthansa City Airlines GmbH, Edelweiss Air AG
Partner companies
Deutsche Lufthansa AG: AIG Versicherung, Booking.com, Deutsche Bahn, Europcar, GetYourGuide, Hertz, Worldshop, Park.Aero, Free2move, Sixt
Austrian Airlines AG: AIG Versicherung, Booking.com, Cartrawler, GetYourGuide
Swiss International Air Lines AG: CarTrawler, Hotels.com, Naka Mobile, SBB, Starticket, SWISS Holidays, Swisscard, SWISS Shop, myclimate, CHECK-IN all-ways, AXA Partners, AirPortr
Brussels Airlines SA/NV: AIG Versicherung, Booking.com, Deutsche Bahn, Europcar, GetYourGuide, Hertz, Worldshop, Park.Aero, Free2move, Sixt
Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies.
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The Lufthansa app
Receive information about your upcoming flight, have your boarding pass issued and more – all centrally in the app.
Digital services
With our digital services, you can take care of the most important things for your upcoming trip before you even leave home.