Payment options

Available everywhere and at any time. Pay for your lufthansa.com online booking conveniently and securely with your debit card.

What is a debit card?

Debit cards are linked to an account and, in most cases, are only offered in combination with a current account provided by a bank. A debit card number is 13 to 19 digits long and is printed on the front of the card along with the dates of the card’s validity. The debit card’s three-digit security number is usually on the back of the card, in or near the signature strip.

Note: bank cards or EC cards with a V-Pay or Maestro logo are often also designated as debit cards. These cards enable you to withdraw money from ATMs worldwide and to pay in shops without using cash either by entering your PIN or providing your signature. However, not all of these cards have an online payment function. The bank that issued your card will certainly be able to give you more information in this regard.

Difference compared to credit cards: in contrast to credit cards, when you make a cashless payment with a debit card, the relevant amount will be debited from your linked current account within a few days. Payments are therefore only possible if you have sufficient funds in your account. With a credit card, on the other hand, amounts are debited only at certain intervals, usually once a month. 

You can pay with the following debit cards at lufthansa.com:

Corporate debit cards:

​International Debit cards:

• MasterCard Debit
• Visa Debit
• Visa Electron 

What do I need to do to pay with a debit card at lufthansa.com?

If you would like to pay by international debit card Visa Debit/Visa Electron or Mastercard Debit, you can use the designated "Debit-/Credit Cards" field. You will be prompted to enter the card number, expiry date and security code. The booking will then be continued.

For payments by Degussa Corporate Debit Card or AirPlus Corporate Debit Account please use the designed "Corporate Debit Cards" field. Please note that payment by Corporate Debit Cards is only available in selected countries.

* Accepted Degussa Corporate cards start with 528159.
** Accepted AirPlus Corporate cards start with 122088 or 192088.

What is 3D Secure, and how can I use it for my card?

The security standard for online purchases with a credit or debit card is called 3D Secure in the professional jargon. It is called "MasterCard Identity Check" at Mastercard, Visa Secure at Visa, and "Safekey" at American Express, "J/Secure" at JCB and "ProtectBuy" at Diners and Discover.

Lufthansa is following the new legal requirements and is adapting all own payment processes according to the Strong Customer Authentication. Strong Customer Authentication is a requirement of the second EU Payment Services Directive (PSDII) on payment service providers within the European Economic Area (EEA) and/or credit and debit cards which are issued within the EEA. Online payment transactions have to be confirmed by at least two of the following three elements:

With your credit card, paying for your online booking is especially convenient.

Which credit cards can be used for online booking?

You can pay with the following credit cards:

• VISA Card
• Mastercard
• American Express
• Diners Club/Discover 
• JCB Card
• AirPlus Company Account/UATP
  

What do I have to do to pay with a credit card on lufthansa.com?

Simply save your credit card number once to your user profile, or, if you have not created a profile, provide the information when you make the booking.

Please note that an additional charge may be levied on certain methods of payment.

The requirement of Payment Services Directive increases the security of electronic payments.

Your transactions are protected e.g. by a personal password or by a transaction number (mTAN) sent to your mobile phone via SMS (identification procedures may vary from bank to bank). This allows you to make online purchases with peace of mind. You might also be asked to answer a security question. The security question and your answer to it have been set in the process of registering the card with your bank. The security question is often queried in a separate pop-up. For this reason, please make sure to disable the pop-up blocker in your browser.

How does the 3D Secure work?

If 3D Secure authentication is required for your online transaction, you will see an input window of your bank after you have entered your card details, prompting you to enter your password, mTAN and/or a security question belonging to the card. If you enter all details correctly, the bank will confirm that you are the legitimate cardholder, and the payment process can be continued.

The first time you make a payment in the 3D Secure system, you will be prompted to register for 3D Secure after entering your credit or debit card information. A dialogue box in which you can complete the registration will open directly from the bank that issued your card.

Additional information on the 3D Secure can be found on your bank’s homepage.

With the UnionPay Card, you can make online payments securely and easily from China, Germany, Portugal, Italy, Great Britain, Hong-Kong and Switzerland.

What is UnionPay?

UnionPay (also known as China UnionPay, CUP or UPI) is one of the world’s biggest card networks with more than 7 billion cards issued. The UnionPay Online Payment (UPOP) programme is UnionPay’s global payment programme for e-commerce transactions.

You can pay with the following UnionPay cards on lufthansa.com:

UnionPay cards (card number begins with 62)
Other credit cards with the UnionPay logo
Debit cards with the UnionPay logo, including wage cards, financial management cards, and savings cards

What do I have to do to pay with UnionPay cards at lufthansa.com?

When you select the payment method "UnionPay Card" at lufthansa.com, you will be transferred directly to the UnionPay homepage. To make sure that your tickets are issued immediately, please wait until payment has been made and you are re-directed to Lufthansa’s confirmation page. Please do not close your browser, update the page, or click your browser’s "back" button.

Please note: You can only use a UnionPay Card if you have a residence in China, Germany, Portugal, Italy, Great Britain or Hong-Kong and if your flight is offered in CNY, EUR, GBP, HKD, USD or CHF.

Make easy and secure payments with one of China’s most popular digital payment methods.

What do I have to do to pay with Alipay at lufthansa.com? 

Before using Alipay for the first time, you should open an Alipay account and store a payment source in your profile.

When you use Alipay to pay for your tickets on lufthansa.com, you will be redirected to an external Alipay page. There are two options for completing the payment: 

Use the Alipay app on your mobile device to scan the displayed QR code, or use the Alipay web-checkout option and log onto your Alipay account with your login data. All you need to do then is select a bank account and complete the transaction by entering your password.

To ensure that your ticket is issued immediately, please wait until you are redirected to the Lufthansa confirmation page after making your payment. While waiting for the payment to be completed, please do not close your browser, update the page, or click your browser’s ‘back’ button.

You can use Alipay for your payments at lufthansa.com if you are a resident in China, holding a verified ID and your flight is offered in CNY, EUR, GBP, HKD or USD.

What is Apple Pay?

Apple Pay is a contactless payment technology for Apple devices (Digital Wallet). Apple Pay allows you to store your cards for example in your iPhone or Apple Watch, allowing you to pay using your device instead of a card.

What do I have to do to pay with Apple Pay at lufthansa.com?

You can use Apple Pay to pay online in Safari or within apps when you see Apple Pay as a payment option.

Make sure your Apple Pay Wallet has a card stored and verified by the respective issuing bank (process may vary depending on the bank).

When you select Apple Pay on lufthansa.com you will be redirected to an external page to confirm the payment.

After tapping the Apple Pay button you will have the opportunity to review the payment before confirming your order with either Face ID, Touch ID or your passcode.

When your payment is successful, you'll see "Done" and a tick on the screen and be directed to the Lufthansa order confirmation page.

You can use Apple Pay to pay for your flight(s) and your flight related ancillaries ( e.g. Seat, F-Bag ) on the following markets: Germany, Sweden, Norway, USA, Switzerland, Canada, Italy, Belgium, Spain, South Africa, Singapore, Japan, France, Greece, United Kingdom, Austria, Netherlands, Poland, Czech Republic, Finland, Ireland.

Also for voluntary flight changes and/or additional ancillary sales departing in one of the above countries Apple Pay can be used.

With PayPal, a global provider of online payment services, customers can pay online, including, of course, at lufthansa.com.

What is PayPal?

PayPal is an online payment service with which you can complete your online transactions securely and conveniently. 

What do I have to do to pay with PayPal on lufthansa.com?

To use PayPal, you must register with your personal data and account information; registration is free. When you select PayPal as the method of payment on lufthansa.com, you will be transferred directly to the PayPal website. After completing the payment, you will be redirected to the Lufthansa booking confirmation page.

WeChat Pay makes shopping as easy as chatting with friends.

What is WeChat Pay?

WeChat is a Chinese multi-purpose messaging, social media and mobile payment app. WeChat Pay is a digital wallet service incorporated into WeChat, which allows users to perform mobile payments and send money between contacts.

What do I have to do to pay with WeChat Pay at lufthansa.com? 

Before using WeChat Pay for the first time, you should open a WeChat account and store a payment source in your profile. When you select to pay by WeChat Pay on lufthansa.com, you will be redirected to an external page where a QR code will be displayed. All you need to do is scan the QR code with your WeChat App and wait until you are redirected to the Lufthansa confirmation page after your payment. 

You can use WeChat Pay for your payments at lufthansa.com if you are a resident in China and your flight is offered in one of the following currencies: CNY, EUR, GBP, HKD or USD.

Pay securely using your Bancontact card and transfer money directly from your bank account.

What is Bancontact?

Bancontact is a secure online transfer in real time, based on entering your Bancontact card number in combination with an additional authentication (e.g. entering a one-time password).

What do I have to do if I want to pay with Bancontact at lufthansa.com?

To use Bancontact you should be in possession of a Bancontact payment card. These cards are issued by leading Belgian banks and are often distributed along with Maestro.

If you are paying for your tickets at lufthansa.com using Bancontact, you will be re-directed to an external page where you will be asked to enter your Bancontact card number and validity. You will then be re-directed to your bank’s website to confirm the transaction (e.g. by scanning a QR code, entering an SMS-delivered TAN code, etc).

To make sure that your tickets are issued immediately, please wait until payment has been made and you are re-directed to Lufthansa’s confirmation page. Please do not close your browser, update the page, or click your browser’s "back" button.

You can use Bancontact for your payments at lufthansa.com if you live in Belgium and your flight is offered in EUR.

Make easy, quick, and secure payments via online bank transfer using your participating bank’s online banking service.

What is Dotpay? 

Dotpay is an online bank transfer allowing you to transfer money from your bank account in real time. Lufthansa can issue your tickets right away thanks to real-time transaction notification.

What do I have to do if I want to pay with Dotpay at lufthansa.com?

When you select Dotpay as your preferred payment method on the payment page, you will be redirected to the secure online banking platform of your participating bank. Sign in as usual with your login information and confirm the payment by using a TAN or sms code. The payment amount will be debited directly from your account, and Lufthansa will receive a payment guarantee from your bank so that your airline ticket can be issued immediately. Once the money transfer is successfully finalized, you will be redirected to the Lufthansa booking confirmation page.

Please note that payment by Dotpay is only available if you live in Poland and your flight is offered in PLN.

By using eps you pay within the well-known and secure environment of your online-banking and do not have to transmit any personal data to third parties.

What is eps?

eps is the simple and secure online payment procedure offered by Austrian banks for Internet purchases. No extra application or registration is required, and there is no cost to you, as the purchaser, for using this payment method. All you need in order to pay with eps is an online-banking-enabled account at a participating bank and the corresponding login information. The payment is approved directly via your bank’s familiar online banking platform. No sensitive data are disclosed or cached at any time during the process.

What do I have to do to pay with eps on lufthansa.com?

When you select eps as your preferred payment method on the payment page, you will be transferred directly to the secure online banking platform of your participating financial institution. Sign in as usual with your login information. After you have successfully logged in, a pre-filled transfer form will be displayed including all the details of the transfer, such as your invoice amount or reference. To complete the transfer, you only need to enter a TAN. The payment amount will be debited directly from your account, and Lufthansa will receive a payment guarantee from your bank so that your airline ticket can be issued immediately. After completing the payment and clicking on the "Back to Lufthansa" button, you will be redirected to the Lufthansa booking confirmation page.

Please note that payment by eps is only available if you live in Austria and your flight is offered in EUR.

Make easy, quick, and secure payments free of charge via online transfer using your participating bank’s online banking service.

What is giropay?

giropay is an online payment process that is available without additional registration. Based on online banking with a PIN and TAN, it enables simple, quick, and secure payments via online transfer. All you need is an online-banking capable current account at a participating bank.

The giropay payment takes place in your bank’s secure online banking platform. This ensures that sensitive and personal data are only exchanged between you and your bank. No third party will have access to your personal account or transaction information.

What do I have to do to pay with giropay at lufthansa.com?

When you select giropay as your preferred payment method on the payment page, you will be transferred directly to the secure online banking platform of your participating bank. Sign in as usual with your login information. After you have successfully logged in, a pre-filled transfer form will be displayed including all the details of the transfer, such as your invoice amount or reference. To complete the transfer, you only need to enter a TAN. The payment amount will be debited directly from your account, and Lufthansa will receive a payment guarantee from your bank so that your airline ticket can be issued immediately. After completing the payment and clicking on the "End giropay + return to Lufthansa" button, you will be redirected to the Lufthansa booking confirmation page.

Please note that payment by giropay is only available if you live in Germany and your flight is offered in EUR.

With online bank transfer iDEAL you can make online payments in a reliable, secure and easy way.

What is iDEAL?

iDEAL is a direct transfer method with which you can make bank transfers in real time. Payments are done using the mobile banking app or the online banking environment of your own bank.

What do I have to do to pay with iDEAL on lufthansa.com?

When you select iDEAL as the method of payment on lufthansa.com, you will be transferred to your bank’s homepage. Then you only need to log in with your online banking details and confirm the process with a TAN. After completing the payment, you will be redirected to the Lufthansa booking confirmation page.

To participate in iDEAL, you need to have online banking with one of the participating banks: ABN AMRO, ASN Bank, bunq, Friesland Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot Bankiers.

Please note that payment by iDEAL is only available if you live in the Netherlands and your flight is offered in EUR.

What is SEPA Direct Debit? 

SEPA stands for Single Euro Payments Area and is intended to simplify cashless payments within the eurozone. SEPA Direct Debit is a cashless and convenient way to pay for your purchases. 

How does SEPA Direct Debit work? 

When you select SEPA Direct Debit as the method of payment on lufthansa.com, you will be prompted to enter your IBAN number. After entering your IBAN number, you will be asked to agree to the SEPA mandate. The corresponding amount will be deducted from your account. Please note that there is an advance booking deadline of eight working days (192 hours) for payments by SEPA. 

What is an IBAN? 

The IBAN (International Bank Account Number) has replaced the traditional account number and bank sorting code in Germany. 

You can find your IBAN on your bank statement, for instance. The IBAN can also be found directly on the bank cards of most payment service providers. 

If you don’t have your IBAN at hand, you can use one of the free accessible IBAN calculators to find out the IBAN for your account.

Data protection certified by TÜV Saarland, Germany’s largest quality and security institute, and the highest security standards. Pay for your lufthansa.com online booking conveniently and securely.

Sofort GmbH was founded in 2005 and has been part of the Klarna Group, leading European payment provider, since 2014. With the payment method Sofort, market leader in direct payment procedures in Germany, the Klarna Group offers an innovative product for the secure purchase on the Internet.

What is Sofort? 

Sofort allows you to make a wire transfer during the booking process using your online banking account - easy, quick and secure – without registration. Lufthansa can issue your tickets right away thanks to real-time transaction notification. 

What do I have to do to pay with Sofort on lufthansa.com? 

When you select the payment method Sofort on lufthansa.com, you will be transferred directly to the Sofort page to select your bank and enter your online banking details. You will need to confirm the payment with a TAN. After completing the payment, you will be redirected to the Lufthansa booking confirmation page. 

Please note that payment by Sofort is only available in certain countries and only for transactions in EUR and CHF.

If you are paying for your tickets at lufthansa.com with your QIWI Wallet, you will be re-directed to an external page. When you have identified yourself with a registered telephone number and have accessed your account, you only have to select a payment source and confirm payment with a one-time password.

To make sure that your tickets are issued immediately, please wait until payment has been made and you are re-directed to Lufthansa’s confirmation page. Please do not close your browser, update the page, or click your browser’s "back" button. 

You can use QIWI Wallet for your payments at lufthansa.com if you are resident in Russia or Moldova and your purchase is done in RUB.

Pay easily and conveniently with your pre-paid QIWI account. QIWI Wallet offers you the opportunity of paying for your tickets without having to enter your bank or credit card details.

What do I have to do if I want to pay with QIWI Wallet at lufthansa.com?

It is important to complete the QIWI registration process before booking at lufthansa.com. Registration is easy and you only need your telephone number to open your QIWI account.

Please note that QIWI offers various levels of identification (anonymous, partly or completely identified user). QIWI sets different transaction limits, depending on the identification level. The limit for basic (anonymous) account users is currently 15.000 RUB. Please take account of these restrictions when buying your tickets.

Use your award miles as you like. With Cash & Miles, you can use your award miles to settle the cost of your next flight to your chosen destination.
Even with a credit balance of just 3,000 miles, you can use this service and redeem your award miles on all Star Alliance flights and on flights with Eurowings.

What is Cash & Miles?

Cash & Miles is a service for Miles & More members that enables them to
settle the cost of Star Alliance or Eurowings flights booked on lufthansa.com in full or in part with award miles. The airfare is calculated based on the total ticket price, including taxes, fees and surcharges. Especially practical: even if you have not yet earned enough miles for flight awards on your personal mileage account, you can proportionately credit the miles you have accrued to date towards the price of the flight.

Of course, the attractive award flights from the Miles & More programme will continue to be available. 

Cash & Miles is an additional offer for redeeming miles. And you can earn new miles with every Cash & Miles flight.

The Cash & Miles offer applies to all flights with Star Alliance member airlines and to flights with Eurowings.

How does Cash & Miles work?

With Cash & Miles, you can simply use your accrued award miles to settle the cost of the flight to your next desired destination.

1. Enter your Miles & More login information at lufthansa.com.

2. Choose your desired flight from the booking screen.

3. Decide how many miles you would like to redeem.

4. Complete your booking securely.

In which countries can I use Cash & Miles?

Algeria, Angola, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Equatorial Guinea, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Montenegro, Morocco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, USA, Vietnam.

1. Instalment payment
   
   Residents of Brazil and Colombia are offered the possibility to pay in instalments if their journey starts in the country of their residence and the credit card used for payment is issued in the same country.
   
   If your itinerary is eligible for instalment payment, you will be able to select this option directly on the payment page. Once your reservation is created in the system, you will be presented with a booking code and then you only need to contact our customer service to arrange the instalment plan.
   
   
2. Pay at the office
   
   Residents of the below listed countries may decide to create a reservation online and pay within the given limit at the dedicated office. Please note that this option is not available for short term departures and that your departure country must be the same as your country of residence.
   
   Online reservation with cash payment is available in the following countries: Algeria, Equatorial Guinea, Kenya, Morocco, Nigeria and Tunisia.
   
   
3. Other local payment options
   
   Residents of selected countries may use the below listed local payment methods if their country of residence and departure country are the same. To make use of these services, select the local payment option on the payment page. Once your reservation has been created in the system, you will receive a confirmation email with detailed instructions on how to pay. Please note that this option is not available for short term departures.
   
   Kenya: bank transfer, mPESA
   
   Nigeria: bank transfer, local debit cards