AIG Travel Care

In addition to flexible rebooking options and the abolition of the rebooking fee, Austrian Airlines, Lufthansa and SWISS are now offering those passengers residing in Germany, Austria and Switzerland even greater security when making your travel plans.

Additional COVID-19 related benefits are now included in the existing travel insurance packages offered by the airlines' existing insurance partner. You can choose between the below two options and simply add them during the booking process:

Travel Care/Travel Inconvenience:

The "Travel Care" insurance package option includes a compensation payment in case you have to go into mandatory quarantine at your destination due to a COVID-19 infection. This option also includes travel cancellation and trip interruption cover if you or a relative (as defined in the policy) contract COVID-19, or for other named reasons. All benefits are subject to the insurance conditions of the policy.

  • Quarantine allowance
  • Pre-trip information
  • Trip curtailment
  • Trip cancellation

Travel Care Plus/Multi Risk:

In addition to the above-mentioned benefits, the "Travel Care Plus" option also covers medical costs in the event of a COVID-19 infection. Emergency medical evacuation is also covered. All benefits are subject to the insurance conditions of the policy.

  • Quarantine allowance
  • Pre-trip information
  • Medical costs abroad
  • Emergency transportation and repatriation
  • Trip curtailment
  • Trip cancellation

The insurance options can be booked with Lufthansa Group’s insurance partner AIG Europe S.A. with immediate effect for passengers residing in Germany, Austria and Switzerland* via the direct sales channels.

* Customers receive different products when making bookings involving Bulgaria, Estonia, Greece, Hungary, Ireland, Kuwait, Latvia, Romania, Singapore, the United Arab Emirates, the United Kingdom, the United States of America and South Africa.

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