Lufthansa at Frankfurt Airport
Frankfurt Airport is the largest Lufthansa hub and it provides special Lufthansa services.
Faster through security checkpoints at Frankfurt Airport with FRA SmartWay.
Save valuable time at security checkpoints and book your time slot free of charge online between 72 hours and 3 hours before departure. To reserve a time slot, please give your name, flight number and email address. You will then receive a booking confirmation via email. The QR code contained within the email and your valid boarding pass entitle you to use FRA SmartWay.
The service is available between 04:15 and 20:45 hours at the separately designated security control lanes in Departure Halls A and B in Terminal 1 as well as at Terminal 2’s central security checkpoint.
Your time slot is valid 10 minutes before and after the time slot you have booked. Travellers are asked to schedule enough time for their arrival and their baggage drop-off.
Frankfurt Airport is located about 12 kilometres south-west of Frankfurt am Main and is very easy to get to due to its convenient transport links. By car, by bus and by train.
You can find more detailed information about travelling to the airport here:
Chat assistant Frankfurt Airport
The Lufthansa chat assistant will be happy to assist you with any questions you have about your journey from Frankfurt Airport. Receive individual information about check-in and your flight status as well as your stay at Germany’s largest airport.
Lufthansa and all its partners are located under one roof in Terminal 1 and at Pier A, which has been built exclusively for Lufthansa. Both terminals are only a few minutes away from each other by shuttle bus or by the "‘SkyLine’" elevated railway.
We have collated detailed information for you here:
At Frankfurt Airport, late-night check-in and a special Lufthansa family check-in service for families with children up to five years of age are available.
Bag drop-off is convenient and time-saving for all passengers thanks to the self-service bag drop kiosks in Departure Halls A and B.
Passengers travelling on a Lufthansa electronic ticket are able to use the Lufthansa Quick Boarding machines at Frankfurt Airport.
Priority boarding is available to all Business Class passengers, HON Circle Members, Senators and Star Gold card holders in Departures Hall A.
Star Alliance Biometrics
As a Miles & More member on a Lufthansa or SWISS flight, you can use the Star Alliance biometric facial recognition system. This contactless system enables you to proceed quickly through security and the boarding gates in a hygienically safe way.
Top services at Frankfurt Airport
24-hour, free Wi-Fi
Passengers and visitors can use Frankfurt Airport’s Wi-Fi free of charge, 24 hours a day. The service is offered through more than 300 Wi-Fi access points, predominantly in the airport’s Departures areas, and provided by Deutsche Telekom’s HotSpot portal.
Information kiosks make finding your way around easier
The approximately 100 information kiosks in both of Frankfurt Airport’s terminals help you to find your way around and have scanners that can read your boarding pass. The kiosks will show you the quickest way to your gate and can also give you information – for example, about the current status of your flight and changes to your departure time and departure gate.
FIA valet service
As a passenger in Lufthansa First Class or as an HON Circle Member, the special nature of your journey begins the moment you arrive at the airport. Your Lufthansa personal assistant and the valet service provided by our partner, FIA Vorfahrtservice, make sure of it.
Parking at the terminal
The 15,000 covered parking spaces at Frankfurt Airport are only a few minutes away from check-in and can be conveniently booked online before your arrival. You can also benefit from great-value offers and reductions for early booking. In addition, you will earn 100 miles per booked parking space.
Other services at Frankfurt Airport
At Frankfurt Airport, there are many services and facilities available to you, such as women-only parking spaces, prayer rooms, quiet zones, children’s play areas, a free buggy-borrowing service and even boarding kennels.
Enjoy a coffee at the gate
In cooperation with Nespresso, Lufthansa offers its passengers at gates within the Schengen Area the ultimate in coffee pleasure before they have even taken off. At our Coffee Points, four different delicious flavours are available to coffee connoisseurs for only 2 euros a cup.