Information about travelling with assistance dogs

On Lufthansa flights, you can bring your assistance dog into the cabin with you free of charge.

We distinguish between:

  • Recognised assistance dogs (SVAN) such as, for example, guide dogs
  • Emotional support dogs (ESAN)

When taking an assistance dog with you into the cabin, the

General requirements for taking assistance dogs into the cabin

To ensure the safe and undisturbed operation of the flight, your dog must be trained to be obedient to your commands and must behave appropriately in a public space (in other words, no barking, growling, or jumping up at people or other animals).

On no account may the dog relieve itself in the cabin or at the boarding gate, or may only be permitted to do so in such a way as to cause no health risk or hygiene problem.
If your dog does not behave in an appropriate manner, Lufthansa may transfer the dog to the cargo hold at an additional cost or refuse to transport the animal. You are liable for any damage and additional costs arising from the transport of your dog.

On board:

  • Your dog must fit in front of your seat and be attached to your safety belt by its lead.
  • The animal may on no account sit on a passenger seat.
  • We recommend securing the dog with a harness rather than with a collar.
  • Out of consideration for the other passengers, we request that you bring a muzzle with you for your dog.

Checklist for taking an assistance dog with you into the cabin

To make your preparations easier, we have prepared a checklist for you with all the important points.