Flight disruptions

We make every effort to always get you to your destination on time and reliably. However, if air traffic disruptions do occur, if your departure gate is changed, your flight is delayed or even has to be cancelled, you can find all the answers to the most frequently asked questions here. You can find out whether your flight has been affected here: current flight information.

Find your flight here

Frequently Asked Questions and Answers

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Everything about your booking

Here you can check the current status of your booking, rebook if necessary, check in directly and use lots of other services related to your booking.

Travel preparations

We have put together the most important tips and services relating to your trip for you.

Flight attandant on duty / Flugbegleiter in Uniform

Help and contact

Do you have a query about a specific topic, or would you like to give us some feedback? Find the most frequently asked questions and our contact options.