Current flight information
For your travel to the US, updated Covid 19 test requirements will apply from 6 December 2021 (date of entry into the USA). All travelers must present a negative Covid 19 test (PCR test or antigen test) that is not older than one day at the start of their travel (including feeder flights to Frankfurt or Munich). Children under two years of age are exempt from the testing requirement. The rules for the vaccination status of passengers do not change and can be found on our travel regulations page.
Due to the high volume of calls to our Service Centres, we kindly ask you not to contact them about travel regulations for the USA. You will find all the already published information in our FAQ, which we are constantly updating: FAQ Entry to the USA | Lufthansa
Lufthansa will operate all flights between South Africa and Germany as planned. This also applies after the classification as a virus variant area. Lufthansa will of course implement the corresponding official requirements.
Passengers are asked to enter their contact details in the booking so that Lufthansa can contact them in the event of a change at short notice. In addition, it is important that all passengers inform themselves about the entry requirements before travelling and have the necessary travel and health documents ready. In the destination country, local quarantine regulations must be observed after the arrival of the journey. Passengers can find information on Lufthansa's entry regulation pages or in the chapter Current Flight Information.
Generally, passengers must show a proof of vaccination or of immunity or a negative Covid 19 test at the time of departure. This applies:
- on flights within and from Germany for all passengers aged six and over
- on entry to Germany from abroad for all passengers aged 12 and over
- for internationally arriving transit passengers from 12 years of age with an onward flight in Frankfurt and Munich
Certificates are accepted in German, English, French, Italian or Spanish, self-tests are not valid.
- Proof of vaccination: Valid is an analogue or digital proof of a vaccination series completed more than 14 days ago of a vaccine approved by the Paul Ehrlich Institute (= vaccines approved in the EU)
- Proof of immunity: The proof of recovery (digital or analogue) must be a PCR/LAMP/TMA test proof that is at least 28 days and maximum six months old
- Test certificates: Antigen, PCR, LAMP and TMA tests conducted at certified testing sites are valid. A PCR, LAMP and TMA test may be carried out at the earliest 72 hours* (48 hours** for flights ex Germany), Antigen tests at the earliest 48 hours*. (24 hours** for flights ex Germany)
Please additionally observe the local entry regulations of your destination country or the extended rules if you are entering Germany from a high-risk or virus-variant area.
In addition, face masks with the standard FFP2, FFP3, KN95, N95 or surgical masks, each without a valve and not made of fabric, are mandatory on all Lufthansa flights.
* referring to the planned arrival time in Germany
** referring to the planned departure time in Germany
Please note the following classification - made by the Robert Koch Institute:
Corona High risk areas:
Albania, Austria, Armenia, Barbados, Belarus, Belgium, Belize, Bosnia and Herzegovina, Botswana, Burundi, Bulgaria, Cameroon, Croatia, Czech Republic, Egypt, Estonia, Ethiopia, Dominica, Georgia, Greece, Guyana, Great Britain and Northern Ireland, Haiti, Hungary, Iran, Ireland, Jordan (as of 05.12.2021), Laos, Latvia, Libya, Liechtenstein (as of 05.12.2021), Lithuania, Malaysia, Mauritius (as of 05.12.2021), Mexico, Moldova, Mongolia, Montenegro, Netherlands, Northern Macedonia, Papua New Guinea, Philippines, Poland (as of 05.12.2021), Republic of Congo, Romania, Russian Federation, Serbia, Seychelles, St Vincent and the Grenadines (as of 04.12.2021), Slovakia, Slovenia, Sudan, Switzerland (as of 05.12.2021), Syria, Tajikistan, Tanzania (incl. Zanzibar), Thailand (until incl. 04.12.2021), Trinidad and Tobago, Turkmenistan, Turkey, Ukraine, Uzbekistan (until incl. 04.12.2021), Vietnam, People's Republic of Korea, Venezuela, Yemen
Corona Virus variant areas:
Eswatini, Lesotho, Malawi, Mozambique, Namibia, South Africa, Zimbabwe
Transportation rules on flights from high-risk and virus-variant areas:
Lufthansa is currently only allowed to carry the following booked passengers on departures (or travel commencements) from the countries of the High risk areas
- All passengers aged 12 years or older with final destination in Germany must present a negative test result (PCR, antigen, RT-LAMP or TMA) at the time of departure. The test must not have been carried out more than 72 hours before the planned arrival time in Germany (antigen test only 48 hours). An online registration on the website http://www.einreiseanmeldung.de is also required. Alternatively, it is also possible to present proof of immunity (digital or analogue PCR/LAMP/TMA test proof that is at least 28 days and no more than six months old) or proof of vaccination (analogue or digital proof of a vaccination series completed more than 14 days ago of a vaccine that has been approved by the German Paul Ehrlich Institute).
- All passengers with a connecting flight to a destination outside Germany must observe the entry regulations of the corresponding destination country
- All guests with final destination in Germany must follow the local German quarantine regulations. Information about this can be found on the pages of the German Federal Ministry of Health
Lufthansa is currently only allowed to carry the following booked passengers on departures (or travel commencements) from the countries of the Virus variant areas:
- Passengers with German nationality or passengers with a valid residence permit in Germany (upon presentation of a German registration certificate). These passengers (aged 12 years and older) must present a negative PCR test result at the time of departure. The test must not have been carried out more than 72 hours before the planned arrival time in Germany. An online registration on the website http://www.einreiseanmeldung.de is also required. (also valid for passenger with a German nationality with a connecting flight). Tests other than a PCR test will not be accepted on /after 30.11.2021
- Passengers of other nationalities, but only if they have a connecting flight to a destination outside Germany and do not leave the transit area in Frankfurt or Munich. Also in this case, a negative PCR test must be carried out no longer than 72 hours before the scheduled time of arrival in the transit area in Germany. Tests other than a PCR test will not be accepted on / from 30.11.2021 onwards
- All guests with final destination in Germany must follow the local German quarantine regulations. Information about this can be found on the pages of the German Federal Ministry of Health Arrivals from the above-mentioned virus variant countries are currently subject to a 14-day quarantine obligation in Germany, which cannot be terminated prematurely.
- All passengers with a connecting flight to a destination outside Germany must observe the entry and quarantine regulations of the relevant destination country in addition to the above obligations. Please also note here that there may be restrictions on the carriage of passengers who are not travelling back to their home country. Please use our Regulation page on Lufthansa.com.y
For more information on the designation of international risk areas, click here
Due to a new announcement by the Israeli authorities, only Israeli citizens and holders of an Israeli residence card are currently allowed to enter Israel. In addition, there are certain special permits and specific visa types for others travelers, which must be issued before the start of the journey:
a) Holders of visas A1-A5 who meet the following conditions:
a. Arrival in Israel from countries that are not at maximum risk (red).
b. Fill out an incoming passenger form and receive green status
b) Holders of visas in B1, B3 and B4 who meet the following conditions:
a. Arrival in Israel from countries that are not at maximum risk (red).
b. Holding a visa for many entries or an inter-visa.
c. Fill out an incoming passenger form and receive green status.
c) Diplomatic passports are exempt from presenting green status but must fill out an incoming passenger form.
Any special permits are only issued by the Israeli authorities, which travelers must contact in this case.
Guests who do not meet any of the above requirements are requested to contact Lufthansa to make new travel arrangements.
Guests who are allowed to travel are requested to observe the following points:
1. Travelers of all ages, including travelers who are vaccinated against COVID, must show a negative COVID PCR test, taken within 72 hours before departure. The certificate must include the ID number or the passport number of the passenger. –
2. All travelers must complete an online registration within 48 hours before departure. Detailed information can be found at: www.lufthansa.travel-regulations.com
For the time being, the new provisions apply up to and including December 13.DEC 2021.
Due to a short-term change in entry regulations by the Japanese authorities, only Japanese citizens and holders of a Japanese residence card are currently allowed to enter Japan.
All other guests are requested to contact Lufthansa in order to adjust travel arrangements.
Passengers who are allowed to enter Japan, please note the following:
- All passengers over 6 years of age require a negative COVID-19 test, issued within 72 hours prior to departure.
- All passengers are required to complete the electronic "Quarantine Questionnaire" form.
For further information, please visit www.lufthansa.travel-regulations.com/
Currently, fraudulent fake pages with purported Lufthansa contacts can be found on the Internet using the standard search engines. These aim to access the (personal) details of our customers. Please only use channels listed on lufthansa.com for making contact, and enter your details only on lufthansa.com. Always access the website manually by typing in your browser’s address bar, and do not follow any link that has not been made available by Lufthansa.
We are currently experiencing a high number of customer contacts in our Lufthansa Service Centers, which may lead to longer waiting times. We apologise for the resulting longer waiting times. Our staff will do everything possible to process your requests as quickly as possible. If you have any questions about the entry requirements at your destination, please first consult the travel regulations on our website.
Please note that passengers on a flight from the United Kingdom to Frankfurt or Munich who have an international connecting flight now require a transit visa for Germany in some cases - even if they do not leave the airport in Germany and are only in the transit area. Lufthansa therefore asks all passengers to inform themselves in detail about the regulations before departure.
You can find the latest information about rebooking options here:
If you plan to contact one of our ticket and service counters at our stations in Frankfurt or Munich in person, please note the following points:
- ticket refunds cannot be processed at our airport stations
- at the moment only guests can be served at these airport, with a departure within the next 48 hours
Longer waiting times can also occur at airport counters at present. Our staff will attend to you as soon as possible.
Travel and corona
At Lufthansa, your safety is our top priority. That is why you will find the most important information about planning your journey here.
Entry regulations for your destination
Check the entry regulations at your destination or find out about the requirements for Corona tests.
Extended rebooking options
Stay flexible and modify your bookings without paying a rebooking fee.