FlyNet® on long-haul flights

With FlyNet® you can make the best use of your time on long-haul flights. Whether for business or private use – stay in touch on board too

It’s so easy going online

The hotspot symbol in the aircraft cabin shows you even before take-off that the FlyNet® service is installed on your flight. As soon as your aircraft has reached cruising altitude, and you have switched on the Wi-Fi function on your Wi-Fi-enabled device, the complimentary Lufthansa FlyNet® portal will open up in your Internet browser and you can log into the FlyNet® hotspot.

 

Costs and billing

Deutsche Telekom offers you three individual tariffs for accessing the Internet on board. Payment is by any major credit card. Miles & More members can also redeem award miles to settle their bill.

The FlyNet® tariffs

Fare FlyNet® Messenger FlyNet® Premium 2 hour
FlyNet® Premium Full Flight
Description Stay in touch with friends and family via WhatsApp, Facebook Messenger or iMessage. Particularly suitable for browser-based email traffic, for the sending of messages during the entire flight and for moderate Internet surfing. Ideal for VPN email services, faster Internet surfing, sending messages and sharing pictures via social networks.
Price EUR 5 / USD 7 / CNY 45 or 1,700 miles EUR 15 / USD 18 / CNY 125 or 5,000 miles EUR 25 / USD 27 / CNY 200 or 8,300 miles
Valid on the entire flight             ✓ for the duration of two hours
            ✓
Speed up to 100 kbit/s up to 4 Mbit/s
up to 4 Mbit/s
Economy Class A350

Purchase FlyNet® access conveniently in advance

Board, take off and start surfing without delay: from now on you can select the Internet access that suits your requirements for your upcoming flight while you are still on the ground.* The access is valid for the calendar year in which it is purchased and the three following calendar years, and can only be used once. If FlyNet® is not available on your flight, you will receive a refund.

* Please note that the FlyNet® Chat tariff can only be purchased on board.

Currently you cannot book FlyNet® Internet access on your long-haul flight in combination with FlyNet® for a short- or medium-haul flight.

Alternatively, if you are a customer of Deutsche Telekom or one of its affiliated roaming partners, you can also log on easily and conveniently with your login details. Please request these login details before commencing your journey. Your FlyNet® Internet use will then be charged in line with your service provider’s tariff. If you choose this billing method, please bear in mind that use on board the aircraft is billed as ‘international roaming’ and is therefore not necessarily included in the flat rate.