Digital document check: our service to ensure a relaxed trip
Have you remembered all your travel documents? And are they all valid for your forthcoming trip? Be safe and use the free option to have your Covid-19 travel documents checked by our Health Entry Support Centre before the start of your trip. This will help you enjoy a relaxed start to your flight.
Fast, simple, digital: your benefits
- Be certain in good time that you have met all the relevant entry requirements
- Fast and prompt notification if your documents are missing, incomplete or incorrect
- Your digital boarding pass is issued once your document check has been completed successfully
- Get that secure feeling that you will arrive at the airport with the correct documents and so make your way to boarding relaxed
Several systems will be put in place in future to digitise and standardise the document check. Lufthansa offers digital document checks via the Health Entry Support Centre on several connections.
Using the digital check for your entry documents in accordance with the relevant Covid regulations of your country of travel is voluntary. You can also continue to have them checked manually at the airport. However, please note that this may result in longer waiting times.
Which documents do I have to upload?
Different regulations apply depending on the destination and route. Inform yourself about the regulations for entering Germany and the international entry requirements in good time.
The documents that you will generally have to upload include:
- digital registration on entry (e.g. the DEA for Germany or the Passenger Locator Form for Spain and Portugal)
- official proof of Covid test results or
- vaccination passport (digital or printed): vaccination completed, i.e. the last dose was administered at least 14 days previously.
Upload your Covid-19 entry documents
Upload your complete entry documents in encrypted form using the form (up to twelve hours before departure).
Your documents are unloaded in encrypted form and we will then only check that they are complete and correct.
You will receive confirmation that the documents are valid for entry or you will receive feedback that the documents you submitted were incomplete or invalid.
Your digital boarding pass is issued once the check has been completed successfully.
The term "Covid-19 entry documents" refers to all the Covid-19 documents currently required for entry to, or sometimes also for departure from, a country. These include entry registration such as the DEA or Passenger Locator Form for Spain and Portugal and proof of your test results. Different documents are required depending on the destination and route. You can obtain information about this from the authorities of the county concerned.
Our Health Entry Support Centre checks that the documents you uploaded in encrypted form are valid at the time of travel, and that they are complete and credible.
For some destinations you still have to go to the check-in desk, even though your boarding pass has already been issued. But you will save time here because your entry documents have already been checked in advance.
The digital document check via the Health Entry Support Centre is available on all routes to Germany.
Also for connections from Germany to:
Your browser will display a message to confirm that they have been sent. The Health Entry Support Centre will check that your documents are up to date, complete and credible.
You will then either receive confirmation that your documents are valid for entry and you are approved for boarding,
or you will receive feedback that the documents you submitted are incomplete or invalid. If this is the case, you will have to hand in more up-to-date or additional, complete documents at the desk.
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Travelling and Covid-19
At Lufthansa, your safety is our top priority. That is why you will find the most important information about planning your journey here.
Check the entry requirements at your destination or find out about the requirements for Covid-19 tests.
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