Lufthansa at Frankfurt Airport

Germany’s largest commercial airport is one of the most important air traffic hubs in the world. It is also the biggest of the five Lufthansa hubs and provides its visitors with many services, facilities and events.

Getting there

Frankfurt Airport is located approximately 12 kilometres (8 miles) south-west of Frankfurt am Main and can be reached very easily by car, bus or train thanks to its excellent transport links.

All the information about getting to the airport

Terminal plan

In the new Pier A which was constructed exclusively for Lufthansa and in Terminal 1, Lufthansa and all its Star Alliance partners are located together under one roof. The two terminals are only a few minutes travelling time away from each other by shuttle bus or by the ‘SkyLine’ elevated railway.

Detailed view terminal plan (PDF Download)
Detailed view Lufthansa Pier A (PDF Download)

Check-in/Baggage Check-in

At Frankfurt Airport late-night check-in, check-in machines and a special Lufthansa family check-in service for families with children under 12 are available.
All passengers can check in their bags conveniently and quickly by using the self-service baggage check-in kiosks in Departure Halls A and B.

All the information about check-in
All the information about the self-service baggage check-in kiosks


Passengers who are travelling on an etix® – Lufthansa’s electronic ticket – are able to use the Lufthansa Quick Boarding Gates at Frankfurt Airport.

Priority boarding is available to all Business Class passengers, HON Circle Members, Senators and Star Gold card holders in Departure Hall A.

All the information about boarding

Top services at Frankfurt Airport

Free 24 hour Wi-Fi

Passengers and visitors can now use Frankfurt Airport’s Wi-Fi free of charge for 24 hours a day. The service is offered in the airport’s departure areas in particular through more than 300 Wi-Fi access points and made possible via the Deutsche Telekom HotSpot portal.

Find out more about free Wi-Fi

Info kiosks make orientation easier

Around 100 information kiosks at both Frankfurt Airport terminals help passengers get their bearings and allow them to ‘read’ their boarding passes via a barcode scanner. The kiosk displays the quickest route to the gate on a terminal map and tells the passenger, for example, about the current status of their flight or any changes to the departure time or gate.

Find out more about the information kiosks

Other services at Frankfurt Airport

There are many services and facilities available to you at Frankfurt Airport such as, for example, women-only parking spaces, prayer rooms, quiet zones, children’s play areas, a free buggy-borrowing service and even a kennel for dogs.

Information about other services

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