Star Alliance Biometrics

The Star Alliance biometric recognition system will enable you to get through security access and board quickly with minimal contact. In the future, a single glance will grant you access – a boarding pass or smartphone will not be needed. As a Miles & More member on a Lufthansa, SWISS or Austrian flight, you can take advantage of this feature exclusively at Frankfurt, Munich and Vienna airports.

How to register with Star Alliance Biometrics

Registration only takes a few minutes and must be done at least 24 hours before departure. To do this, you need your valid passport and the latest version of the Lufthansa or Miles & More App.

Open the Lufthansa App

From the menu, select "Star Alliance Biometrics" and agree to share your name and Frequent Flyer number with  Star Alliance Biometrics. You will then be redirected to the Star Alliance App.

Requirements for registration: Make sure that you have installed the latest version of the Lufthansa App and that it is linked to your Miles & More account.

Create profile

In the Star Alliance App, you must agree that your biometric data may be collected and used for identification at the airport.

Set up a six-digit PIN and your security question for your biometric profile.

Take photos

Take a photo of yourself, which will later be used for identification at the airport.

Please also take a photo of your passport for a one-time comparison of your data.

Change settings

Define your personal settings for the use of your biometric data.

At the end of the registration, your entries will be validated. You will then receive a notification about successful registration in the Star Alliance App.

Please note: The security of your data is important to us, which is why it is transmitted to Star Alliance Biometrics completely encrypted. For further details, please refer to the data protection notice for Star Alliance Biometrics.

Good to know

  • Miles & More members with a valid Lufthansa, SWISS or Austrian ticket can take advantage of this feature. Registration via the Lufthansa or Miles & More App is possible.
  • The technology is currently available at access to the security checkpoints and boarding gates at Frankfurt, Munich and Vienna airports.
  • Facial recognition technology works when you are wearing a face mask, however, face masks with detailed patterns may cause difficulties with identification.
  • In the Star Alliance network, you will be registered for all participating airports and airlines, however, you can decide which airports and airlines may use your data.
  • 24 hours after successful registration, you may already use Star Alliance Biometrics at equipped airports.
  • You will be identified by Star Alliance Biometrics using your Frequent Flyer number. Remember to include this information when booking your next flight.

Frequently asked questions about Star Alliance Biometrics

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