Guidelines for travelling safely

In times like these we attach great importance to making you feel comfortable on your journey and flight with Lufthansa. That’s why we and our partners have put in place numerous protective and hygiene measures.

Picture of a woman making travel plans on her PC at home

Before the trip

Current entry requirements vary between destination countries and may change at short notice. In some circumstances a negative Covid-19 test is required.

Many airports are offering passengers Covid-19 tests. You can access information about airport test centres after entering your departure and destination airports here.

On selected routes you can have your Covid-19 travel documents checked in advance. This means your digital boarding pass can be issued in advance for many flights.

We recommend that you use digital, contactless check-in via our website or the Lufthansa app.

Some authorities and airports are currently restricting the amount of carry-on baggage you can take with you. This is to reduce waiting times at security and speed up boarding and disembarking.

On all flights to and from Germany it is mandatory to wear a medical face mask during boarding, on board and when leaving the aircraft. On long-haul flights we recommend you bring several masks.

Currently, many airport shops and restaurants are closed. This means that the catering options may be limited.

Picture of a couple wearing face masks at check-in

At the airport

At airports it is mandatory to wear a medical face mask in shops, on public transport and sometimes in the terminal buildings as well.

At the airports, clearly visible dispensers provide sanitiser for you to regularly disinfect your hands.

We recommend that you use digital, contactless check-in via our website or the Lufthansa app.

Our self-service kiosks enable contactless baggage drop-off.

Some authorities and airports are currently restricting the amount of carry-on baggage you can take with you. This is to reduce waiting times at security and speed up boarding and disembarking.

The (Lufthansa) lounges are reopening and gradually expanding their services. You will find up-to-date information on the respective locations in our lounge directory.

As a result of modified procedures, you may have longer to wait at security. Details can be found on the airports’ websites.

Picture of passengers wearing face masks in the aircraft.

Boarding and on board

Boarding takes place in groups while our automatic boarding gates enable contactless boarding.

Our aircraft cabins are deep cleaned before and after each flight. In addition, the frequency and intensity of cabin cleaning has been increased.

On boarding, each passenger is given a disinfectant wipe to clean the surfaces around their own seat.

Wearing a medical face mask is mandatory during your entire time on board.

The air filtration system changes the air in the aircraft completely approximately every three minutes to provide excellent air quality. Combined with the wearing of a face mask, this ensures comprehensive protection.

Picture of a couple wearing face masks at a destination airport

At the destination airport

Current entry requirements vary between destination countries and may change at short notice. In some circumstances a negative Covid-19 test is required.

To protect all passengers during disembarkation, please wear a medical face mask.

Passengers entering or returning to Germany from foreign Covid-19 risk areas are obliged to quarantine.

There may be increased checks at airports, in particular if you are arriving from high-risk regions with a very high incidence of the virus or regions with a high prevalence of Covid-19 variants.

Many airports are providing Covid-19 tests. You can find information about the test centres at your departure airport after entering your departure and destination airports here.

Our partners too have taken protective measures to ensure your safe onward journey. Regulations for your connecting flight may therefore differ in some cases.

A Lufthansa flight attendant wearing a face mask

Travelling and Covid-19

At Lufthansa, your safety is our top priority. That is why you will find the most important information about planning your journey here.

Hands being disinfected under a sanitiser dispenser

Extended rebooking options

Stay flexible and amend your bookings without rebooking fees.

A woman sitting in the airport waiting area with safe-distance markings

More comfort on board

Enjoy more comfort on board and book the adjacent seat as well from just 35 euros.