#WeCare – so you can fly with no worries

Even in these special times, we want to make sure that you feel comfortable during your flight. We have already taken a number of measures in recent weeks to protect our guests and employees in the current situation.

Illustration of a woman making travel arrangements at home on a PC.

Before your flight

Please review and observe the current entry requirements for your destination as well as the regulations at the departure and destination airports. For Germany you will find all information on the Entry & Residence pages of the Federal Foreign Office website.

We strongly recommend to check in for your flight via our digital and mobile services on our website or within the Lufthansa app.

Please protect yourself and your fellow passengers! Start your journey only if you feel healthy. Check your state of health for the classic Covid-19 symptoms such as fever, cough, breathing difficulties, loss of smell and taste, but at this time also for other symptoms of a flu-like infection. At check-in, please confirm that you have not had contact with a Covid-19 case in the last 14 days, are not waiting for a pending test result and have not tested positive yourself.

Store your contact details so that we can contact you during your trip if necessary.

Due to new regulations at the aviation security checkpoints in Germany, you are currently only allowed to carry one piece of hand luggage.

Don’t forget to bring your own face mask. On long haul flights, we recommend you to bring several masks so that you can switch if necessary (once they get damp). You may also bring hand sanitizer if you wish, but please make sure to adhere to the regulations for traveling with liquids in your carry-on luggage.

Keep in mind that many shops and restaurants at the airports may still be closed.

Illustration of a couple with mouth-nose cover at check-in

At the airport

Please wear your face mask at all times while at the airport.

Use the hand sanitizers that are available.

We strongly recommend to check in for your flight via our digital and mobile services on our website or within the Lufthansa app.

Check your bags with our contactless self-service kiosks.

Due to new regulations at the aviation security checkpoints in Germany, you are currently only allowed to carry one piece of hand luggage.

The use of (Lufthansa) Lounges at this time is limited. Please refer here for available open lounges.

Please allow additional time fort he modified airport security and screening processes. For details please check relevant airport websites.

Illustration of passengers with mouth-nose cover in an aircraft

Boarding and once on board

Wait until your boarding group is called and board with minimum distance. Use our automatic boarding gates.

Upon boarding we will provide you with disinfectant wipes. Please only use the disinfectant wipes provided by us for cleaning the surfaces in and around your seat.

The frequency and intensity of cabin cleanings was further increased. This applies in particular to the fold-out tables, the armrests, the safety belts, washrooms and door handles.

Throughout your stay on board, you must wear a mouth-nose-cover. Face shields, masks with a valve, scarves and shawls are not permitted on board, as they allow the air to escape to the side and do not provide comparable protection.

If you do not wear a mask and do not meet the requirements of this exemption, we must exclude you from transportation.

For health reasons, an exemption from the mask requirement may be made. An exception is only accepted with a current (not older than 48 hours) negative PCR test result in addition to a medical certificate on the Lufthansa Group form. Please inform us before boarding.

Our air filter supplies a complete exchange of fresh air approximately every three minutes.The resulting excellent air quality, in combination with a face mask, offers so much protection that it is not essential to maintain minimum distances to passengers in neighboring seats.

In order to minimize contact between people on board, our current in-flight service has been adapted and simplified.

Illustration of a couple with mouth-nose cover at a destination airport

De-boarding and upon arrival

Please consider your fellow passengers and maintain social distancing upon leaving the aircraft.

Please review and observe the current entry requirements for your destination as well as the regulations at the departure and destination airports.

Our partners have also taken measures for your safety. Here you can find out what you should consider personally on the connecting flight and at the connecting airport.

A Lufthansa flight attendant with mouth-nose cover.

Travel and corona

It’s time to be reunited with the world. This page will show you the destinations that Lufthansa is already flying to again, the hygiene measures we have introduced and what you can do to travel safely and flexibly.

Hands are disinfected under a disinfection dispenser.

Highest standards of hygiene

We have summarized frequently asked questions and answers regarding infection control in our aircraft for you.

A woman is sitting in the waiting area with distance markings at the airport.

Coronavirus rapid tests at German airports

It is possible to have Coronavirus rapid tests carried out at German Airports.